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Latest News
Training Update
Domestic Violence Incidents: Call Taking Is Crucial
Wednesday, August 28 | 3PM Eastern (live) or On-Demand FREE for NENA Members Click here to register! Domestic-violence 9-1-1 calls are intense, emotional, and dangerous; and the way a telecommunicator handles the incident can have a huge impact on the outcome. Attend this hour-long webinar to learn:
CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section. Can't attend on the 28th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive. Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration. Questions? Contact Amanda Tegtmeyer with the NENA Education team.
Empowering Women in 9-1-1
Wednesday, September 18 | 1PM Eastern (live) or On-Demand FREE! Click here to register!
Presenters: Monica Million, ENP - NENA President | Christy Williams - NENA Past President CEUs: Attend this webinar and receive one-half ENP re-certification point towards the ten-point maximum for NENA courses in the Professional Development CEU/Course Credits section. Can't attend on the 18th? Register now and you will receive an email after the live presentation with instructions for accessing the on-demand webinar archive. Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.08.20.19 | Leadership in the 9-1-1 Center | Syracuse, NY | Register Check out the NENA Education Calendar to see additional upcoming classes! Association Business
On August 13, the NENA Board traveled to APCO's annual conference in Baltimore, MD and met with the APCO Board to discuss a number of matters that involve both organizations and affect our respective members. While there is considerable work to be done, NENA looks forward to opportunities for productive conversations between the two organizations. We hope a continued dialogue can help solve the important issues facing the 9-1-1 community.
Document Announcements
The NENA Standard for 9-1-1 Call Processing standardizes the method of call handling across jurisdictional boundaries, provides consistency in the processing of emergency and non‑emergency calls, and improves service to the public. Only substantive edits from the initial public review are open for comment at this time and those edits are indicated by yellow highlighted text. You may both download this document for review and submit your comments here. All comments are due by 11:59PM Eastern on August 25, 2019. Contact the NENA Committee Resource Manager with any questions or concerns.
Featured Job Openings
Public Safety Program Manager | State of North Dakota | Bismarck, ND
Communications Administrator | Erie County Department of Public Safety | Erie, PA 911 Emergency Communicator | Harrisonburg-Rockingham ECC | Harrisonburg, VA Law Enforcement Operations Manager | Adams County Communication Center Authority | Commerce City, CO Telecommunicator Corner
Did you know that NENA has a great way to recognize telecommunicators who have gone above and beyond? It’s called the TC Spotlight! If you know of a TC that has done an exceptional job while handling a call, is devoted to his or her career, is a mentor to others, a great cheerleader for your agency, or just plain rocks, then we would like to help celebrate them! Share their awesome talents with the rest of the world by sending an email to tccaucus@nena.org and letting us know the nominee's name, years of service, current agency and position, and why he or she is being nominated.
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