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Learn, Grow, Connect, & Discover at NENA 2024!

At NENA 2024, not only will you hear about the public safety issues of today and tomorrow, but you will also gain practical, real-world know-how that you can take home with you and put into action immediately. Featuring inspiring keynote speakers, more than 100 hours of breakout sessions that inform and empower, career-building courses and workshops with real-world applications, nightly networking events that help you make the right connections, and an Expo Hall showcasing cutting-edge products and services, NENA 2024 is the must-attend event of the year. Don’t miss your chance to be a part of it! Click here to register!

Housing Update: A small number of rooms have become available at our host hotel and conference site, the Gaylord Palms. Click here to check availability and book at the Gaylord. Also, there is limited availability in the two blocks of rooms at our nearby overflow properties. Shuttle service will be provided to and from the Gaylord. Click here to book your room at the Courtyard and here to book at the Fairfield Inn.

TSG Advisors
Training Update
Women in 9-1-1 Webinar Series: Navigating Multiple Roles
Thursday, June 6 | 3:00PM Eastern (live) or On-Demand
Free! Click here to register!


Navigating multiple roles is not easy, but it is possible! Join us for this webinar to walk through some best practices that will drive lasting motivation and balance. You’ll learn about:

  • The difference between role conflict and role strain;
  • Strategies to help you find balance; and
  • How you can enjoy the journey.

Can't attend on June 6? Register now to receive an email after the live presentation with instructions for accessing the on-demand webinar archive.

CEUs: Attend this webinar and receive one-half ENP re-certification point towards the 12-point maximum for NENA courses in the Professional Development CEU/Course Credits section.

Webinar Access Info: Dial-in and web-access details provided automatically via email upon registration.

06.10.24 | (5-day course)Center Manager Certification Program (CMCP) | Tallmadge, OH | Register
06.17.24 | (3-day course) Center Training Officer (CTO) Program | Tacoma, WA | Register 
06.20.24 | Advanced Police Dispatching | *ILO | Register
06.24-29.24 | #NENA2024 Pre-Conference Courses | Orlando, FL | Learn More
07.08.24 | Leadership in the 9-1-1 Center | Lancaster, OH | Register
07.12.24 | Liability Issues in the 9-1-1 Center | Northport, AL | Register
07.16.24 | Preventing Telecommunicator Tunnel Vision | *ILO | Register
07.22.24 | (5-day course) Center Manager Certification Program (CMCP) | Helena, MT | Register
07.22.24 | Tactical Dispatch: Advanced Tactics | Addison, IL | Register
07.22.24 | Advanced Police Dispatching | *ILO | Register
07.23.24 | (3-day course) Center Training Officer Program | Richmond, TX | Register
07.25.24 | Quality Assurance: Achieving QA/QI in the PSAP | Bridgeport, WV | Register
07.26.24 | Leadership in the 9-1-1 Center | *ILO | Register

*ILO stands for Instructor-Led Online 
RapidDeploy
Document Announcements

The NENA Demarcation Points in NG9-1-1 Information Document identifies points of demarcation in the context of transitional and end-state NG9-1-1 architectures. It focuses on logical demarcation points and does not attempt to define the placement of physical demarcation points, recognizing that physical demarcation points and logical demarcation points may occur at the same place and that both may be used to define areas of responsibility between entities. While the location of demarcation points can impact costs and responsibilities among stakeholders, this document does not address the relative merits of different demarcation options from a regulatory or financial perspective. The document describes several potential NG9-1-1 architectures, defining both points of demarcation and interconnection, with a focus on stakeholder roles and responsibilities.

NENA thanks the Demarcation Points Working Group for the hard work committed to the development, publication, and success of this document.

Discover the power of assistive AI for 911
Prepared®
Watch our Q2 Product Launch, New HorAIzons, on demand, where we debuted AI-powered, assistive features built to help telecommunicators process calls faster while fitting seamlessly into existing protocols, including a new way to handle non-English calls, an evolution in note-taking, and more! Register below:

Register
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Washington Briefing
NENA's new Advocacy Toolkit provides resources that you and your colleagues can use to communicate with external audiences about 9-1-1 and the policy issues that affect us most. We urge you to take action by using the resources in this toolkit to communicate with your state, local and federal officials and encourage them to support NENA’s policy priorities for better 9-1-1. For example, you can use the templates to send letters to lawmakers, invite lawmakers to visit your PSAP, or issue or request a proclamation in support of National Public Safety Telecommunicators Week (NPSTW).
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Volunteers Wanted

NENA is seeking volunteers with an interest in being a Working Group Co-Chair for the Agency Systems Committee (ASC) Document Review Working Group. The first task of the Document Review WG will be to assess the NENA E9-1-1 PSAP Equipment Standard to determine if this ANSI-approved standard should be reaffirmed or revised and to support the document to publication.

A Working Group Co-Chair is not required to hold a NENA membership or to be a subject-matter expert (SME). The applicant should possess administrative, faciliatory, and/or management skills related to meeting facilitation, preparation of agendas and notes, document creation and management, and overall working group discussion. Training will be provided.

NENA prefers that a working group have two co-chairs at a minimum, although three is optimal, to support the various duties of work group management and the document development process. More information on the Roles and Responsibilities of Working Group Chairs can be found here.

If you are interested in applying for this co-chair role, please complete the Leadership Application and return via email to the Agency Systems Committee Co-Chairs Michael Smith and Steve McMurrer.

The deadline to submit your application is June 3, 2024.

NENA seeks volunteers with an interest in being a Co-Chair for the Medical Caution Types Working Group. A Working Group Co-Chair is not required to hold a NENA membership or to be a subject-matter expert (SME). The applicant should possess administrative, facilitatory, and/or management skills related to meeting facilitation, preparation of agendas and notes, document creation and management, and overall working group discussion. Training will be provided.

NENA prefers that a working group have, at a minimum, two Co-Chairs, although three is optimal, to support the various duties of work group management and the document development process. More information on the Roles and Responsibilities of Working Group Chairs can be found here.

If you are interested in applying for this Co-Chair role, please complete the Leadership Application and return via email to the Agency Systems Committee Co-Chairs Michael Smith and Steve McMurrer.

The deadline to submit your application is June 3, 2024.

The newly-formed Volunteer Recruitment and Recognition working group seeks volunteers to develop a plan for both recruiting of subject matter experts (SMEs) and recognition of loyal SMEs who provide their expertise and time to NENA's working groups. Subject matter experts are vital to the productivity and success of working groups; we lose potential for quality products without diversity and availability of SMEs. It is also important that recognition be given to individuals, companies, and organizations for participation in, and contributions to, working groups. This will help to retain the current volunteer SMEs and bring in new SMEs.

Working group volunteers are not required to but may have some experience in either volunteer recruitment or recognition programs. Meetings will be held on Thursdays at 1:00PM Eastern.

Click here to volunteer!

Because 9-1-1 Is All We Do!
NGA 911 Inc.®
At NGA, we are on a mission to provide unmatched peace of mind, and equal access for everyone through our cutting-edge, cloud-based telecommunication solutions, powered by NEXiS. With the highest level of redundancy and resiliency, we ensure accurate, high-performance transmission of voice, text, and video during emergencies, prioritizing the needs of call-takers and PSAPs. Together, we forge unbreakable connections, empowering communities and saving lives when it matters most.
Discover The Power Of NEXiS
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