iCrackedTM, the world's largest iPhone, iPod and iPad repair company has grown from 20 college campus locations to 200 global destinations.
What's unique is these are not your typical strip mall stores. iTechs are mobile, on-demand professional repair technicians that travel to customers to repair devices right in front of them at a location of their choice. Currently located in 35 out of 50 states, as well as Canada, Australia, South Africa, Italy, Norway, the Netherlands and Iceland, iTechs are trained to replace broken screens, LCDs, batteries and all other parts, as well as repair water damage for all iPhone, iPod Touch, and iPad models. All of iCracked™ repair services are backed by a 100 percent customer satisfaction guarantee.
In the event that a certain geographic area does not have an iTech, customers can purchase one of iCracked's own proprietary, preassembled Do-It-Yourself Repair Kits, which include all of the necessary tools and highest quality parts so that a customer can perform their own repair.
A third option is for customers to mail their iPhone, iPod Touch, or iPad to company headquarters, where their device will be repaired and shipped back to the customer the same day it arrives.
"Providing only the highest quality repairs is of course our number one goal," said Anthony Martin, co-founder and VP of business development, "but providing an amazing customer experience through face-to-face interaction between the iTech and the customer is really what we strive for the most."
SOURCE icracked.com