PestWorld 2022 – Attend These Customer Service Sessions!
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When you connect with other pest management professionals from around the world, you create greater possibilities—possibilities that advance your career, grow your business, and support your customers. PestWorld 2022 brings individuals from every facet of pest management together to share tactical knowledge, hear different perspectives on business trends, learn from the latest technical research, and form strong relationships.
Learn how to give your customers that wow level of service and retain their business through these sessions.
Wednesday, October 12
4:30pm – 5:30pm
How Great Customer Service Can Revolutionize Your Organization
Marie Horner, Arrow Exterminators
Thursday, October 13
1:30pm – 2:45pm
Can You Hear Them Smile? Essential Soft Skills Every Employee in Your Organization Should Know
Tyler Oliver, ACE, Saela Pest Control
Friday, October 14
11:00am – 12:15pm
Phone Etiquette for the Text-to-Talk Generation
Julie Tesh-Clark and Billy Tesh, Pest Management Systems
1:00pm – 2:15pm
Making Lemons into Lemonade: How to Provide Sweet Customer Service to Bitter Clients
Mickey Thomas, Arrow Exterminators
2:30pm – 3:30pm
Handling Unrealistic Demands for Tough Customers
Eve Pappas, Hoffman’s Exterminating
Join us at PestWorld 2022 this October 11-14 in Boston, MA.
Connected. Inspired. Educated.
Join us in Boston, October 11-14.
