NPMA ePestWorld

Start Training--the PWIPM 5k is 8 Weeks Away!

The PWIPM Charity 5k Fun Walk/Run is November 5, 2021 during the PestWorld Day of Service. That's 8 weeks away so it's a perfect time to start a couch to 5k training program. Join PWIPM on Strava and we'll cheer you on.

Still need to register for PestWorld? Click here, rates increase 10/15/2021.

The September/October 2021 Issue of PestWorld Magazine is On the Way!

The September/October 2021 issue of PestWorld magazine is now out! Legal Issues are featured in this issue, with the following features:

Avoiding Customer Lawsuits
While customer disputes do happen, prevention is key—pest control operators must make dispute resolution and management a central part of their customer service training and mindset.

Advancing Diversity, Equity and Inclusion
Making sure you have a diverse workforce is more important than ever. Here are ways to ensure your company culture and hiring practices send a clear message of inclusion.

Open for Business
NPMA’s Workforce Development Program recently launched a new website, NPMAWorkforce.org, which includes valuable resources for hiring and onboarding.

The Costly Risks Associated with Storing, Transporting and Disposing of Toxic Chemicals
Pest control operators have unique risks and exposures due to pesticides— consider the following safety practices.

The issue also includes articles on: Protecting Your Company’s Intellectual Property in the Digital Age, Asking Applicants for their Salary History Spider Management for the Pest Control Operator and more.

Also, check out our PestWorld magazine website, where you'll find current and archived articles, as well as exclusive online-only content!

News From National

In Case You Missed It: Navigating the Challenges of Employee Vaccinations Webinar

Last week NPMA hosted a webinar providing candid feedback from pest control company owners on what is working to encourage a vaccinated workplace and what is not. During these challenging times we need to work together to help our industry continue to succeed and prosper. In case you missed it, click the button below to view the recording.

PPMA Sponsors New Research and Consumer Insights

In a recent survey conducted by The Harris Poll on behalf of the NPMA, American homeowners shared their experiences and concerns regarding pest infestations over the last year. In the past year, 85% of homeowners reported seeing or having trouble with bugs, insects or rodents in their home. Among the pests they encountered, ants (49%) topped the list, followed by mosquitoes (39%), spiders (38%) and cockroaches (25%).

Learn more.

Just Released! New NPMA BugBytes Episode

In this episode Mike babbles on about food odors, Jim discusses mysterious itch mites, and Brittany busts a myth about mosquitoes with special guest Galvin Murphy Sr. with Yankee Pest Control. Listen now at www.npmabugbytes.org or wherever you listen to your favorite podcasts.

Congratulations to the Following Companies for Earning National Credentials

Nextgen Pest Solutions of Cumming, GA has earned GreenPro Service Certification.
Pestend Pest Control of Vaughan, ON has earned QualityPro Food Safety Service Certification.

Pest Pic of the Week

Carpenter Bee Covered in Pollen

As a membership benefit, NPMA has developed a gallery of pest images at
My.NPMAPestWorld.org for use by NPMA members. View the image use policy.

Do you have a pest image to share?
Send it to Trista Boyd at tboyd@pestworld.org, and it may be included in a future newsletter!

Member Benefit Highlight

Get the Right Tools for the Job with NPMA’s Field Guide Pro App

The NPMA Field Guide PRO app gives you instant access to a library of advanced biology and control methods for over 200 different structural pests, access to high-resolution photos and charts for confident identification and a detailed terms glossary. All for the low annual subscription of only $8.99, available on Android and Apple devices.

NPMA Education and Events

Business Development Committee Small Business Toolbox Webinar Series

How To Become A Networking Ninja At Industry Events
Thursday, October 14 from 3:00 – 4:00 pm EST | REGISTER

Join moderator and NPMA Business Development Committee Chair Kurt Scherzinger of Scherzinger Termite & Pest Control as he leads a discussion between panelists and fellow committee members Chris White of Pest Control Insulation and Carl Braun of Quality Pest Control Inc as they share their tips and tricks for navigating the busy exhibit halls, committee meetings, and receptions to become a networking ninja at PestWorld 2021.

RESCHEDULED: Mastering The Art Of Marketing In Today’s Digital Age
Friday, January 28, 2022 from 3:00 – 4:00 pm EST | REGISTER

Discover ways to take your advertising campaign to the next level in this candid session led by NPMA Business Development Committee members David Giannetto of WorkWave, Leigha Hughen of Western Pest Services and Solomon Airhart of Aruza Pest Control as they share their insights into how every business can maximize their marketing potential and overcome common pitfalls.

Attend Your Local Pest Management Association Events!

WVPMA Fall Conference	September 9-10, 2021	Roanoke, WV
IPCA Fall Conference	September 16-17, 2021	Springfield, IL
CTPCA Fall Seminar	September 21, 2021	Wallingford, CT
NCPMA Premier Tech	September 29-30, 2021	Raleigh, NC
IPCA Pest Academy Workshop	September 28, 2021	Virtual

Members Make Headlines

IPM Approaches for Health Care Facilities Webinar Featuring NPMA’s Brittany Campbell

Tue, Sep 21, 2021 2:00 PM - 3:30 PM EDT
Health care facilities must maintain a clean, pest-free environment while caring for sensitive populations. This webinar will discuss how facilities can support the wellbeing of their patients by implementing an Integrated Pest Management (IPM) program that limits both pests and pesticides.
Learn more and register.

Weekly Headlines

Mild Winter, Damp Summer — 2021 Has Been a Tick's Dream Year

CBC.ca

We're thick with ticks, and with ticks carrying Lyme disease, heading into peak fall season.

San Francisco Garter Snakes, An Endangered Species, Find Refuge at the City's Airport

CBS News

The unsuspecting travelers who get on and off 1,300 flights a day would surely be surprised to learn of the lengths the airport commission has gone to accommodate snakes.

Vigilance Urged After Potentially Damaging Bug Is Detected in Vermont

NBC 5

The spotted lanternfly could harm hardwoods and fruit crops, the state's agriculture agency warns.

Seeing More Spiders Crawling Around Your Home? Don't Panic, There's a Reason, Experts Say

USA Today

You may not be planning for too many guests in your home this fall, but some surprise visitors could be wandering through your living room anyway: spiders.

For your Business

Leaders Today Need to Pause, Reflect, Refocus and Reignite

Unfolding Leadership

Many managers and leaders are dealing with wholesale sea change, not just little shifts in the level of the tide. They need a fundamental reset, or a breather of major proportions.

What's the Real Difference Between Leadership and Management?

Entrepreneur

The distinctions between managing and leading people impact your professional purpose. Here are five aspects that set them apart.

How Constraints Help Us Achieve More

Michael Hyatt & Co.

According to the cult of overwork, constraints stifle us. But the opposite could be true: constraints liberate and empower us to achieve more.

From One HR Leader to Another: How to Survive the ‘Great Resignation’

Talent Culture

As HR leaders, what can we do to ensure our companies don’t fall prey to excessive retirement parties and exit interviews?

You Must Address These 3 Things if You Want to Restore Broken Trust

Leading with Trust

The good news about broken trust, if there is any, is that it can be rebuilt in most circumstances.