As you juggle drivers’ schedules in this crazy business environment, let us suggest keeping them engaged through NRMCA’s Concrete Delivery Professional (CDP) program. It is now online and totally self-directed skill development. As the industry’s premier mixer driver-specific training program, it strives to help your drivers gain industry-specific knowledge and customer service strategies to help them be your best ambassadors. It consists of approximately 10 hours of curriculum divided into 20-minute lessons in five broad areas: concrete, safety, environmental considerations, customer service and mixer truck operations. It is led by a voice-over instructor with subtitles that support drivers with reading or hearing difficulties.
For even more learning support, CDP-online directly coordinates with an optional textbook. These succinct learning modules can fit between loads or can be spontaneously accessed from any computer, 24/7. Lessons also have a stop/start feature, making CDP participation adaptable to a driver’s ever-changing work schedule. Exams are online as well, so the need for third-party proctors has been eliminated at a time when “social distancing” is critical. Finally, group discounts pricing starts with 10+ drivers.
Click here for CDP’s online information page and staff contact.
National Ready Mixed Concrete Association