NRMCA’s once-a-year Dispatcher Training Forum will be held in San Antonio, TX, Monday, January 31 - Wednesday, February 2. Schedulers and dispatchers focus on how to make the order system flow seamlessly and productively in your company. Key skills covered are:
• ASTM-C94 and other technical knowledge that assure the order’s materials are correct;
• Plant production system management and Drivers’ Hours of Service regulations review, both of which impact efficient delivery timing;
• Proper handling of technical, practical and customer service issues;
• Juggling priority customers, advance notices, callbacks, plant managers’ and sales reps’ demands;
• Managing stress, building phone skills and using peer relationships; and
• Dealing with details that can stifle the system’s flow and the bottom line.
Check here for detailed information and the online registration link. For registration help, e-mail Jessica Walgenbach at jwalgenbach@nrmca.org.
National Ready Mixed Concrete Association