Phoenix will host the Fall 2022 Dispatcher Certification class from November 15 - 17. Schedulers and dispatchers focus on how to make the order system flow seamlessly and productively in their companies. Key skills covered are:
• ASTM-C94 and other technical knowledge that assure the order’s materials are correct
• Plant production system management and Drivers’ Hours of Service regulations review, both of which impact efficient delivery timing
• Proper handling of technical, practical and customer service issues
• Juggling priority customers, advance notices, callbacks, plant managers’ and sales reps’ demands
• Managing stress, building phone skills and using peer relationships and
• Dealing with details that can stifle the system’s flow and the bottom line
Check here for more information, including registration options and staff contact information.
National Ready Mixed Concrete Association