The Effective Supervisor Course is offered twice a year; because last year’s locations were in the center of the U.S., they will be offered on both coasts: specifically, April 18 - 20 in Los Angeles and November 7 - 9 in Charlotte, NC.
The curriculum focuses on building solid communication skills, team building know-how and how to use conflict resolution procedures. Why? Frontline managers who understand their own strengths, weaknesses, biases and working styles are better equipped to influence and interact effectively with their team – and colleagues – who can have different working styles and personalities. If your operations managers are juggling safety, environmental, quality, productivity and schedule requirements in a fast-paced environment and at the same time trying to motivate their crew, dealing with employee and customer issues, managing an ever-increasing amount of paperwork, all while protecting the company's image and interests, this is a class to help put it all in perspective.
This class is required for those working on their STEPS Operations and Production Certification. Click here for registration information and NRMCA staff contact.
National Ready Mixed Concrete Association