Parallels, Fortress of Inca and Nanoceutical Solutions have adopted LiveWorld’s next-generation social conversation management software to more efficiently engage customers through more responsive marketing and customer service programs.

 

RELEX Solutions, provider of integrated retail and supply chain planning solutions, has invested in Zenopt, provider of advanced workforce optimization systems, to help retailers better plan staffing needs and reduce costs while improving customer service.

 

The Cincinnati Reds have partnered with Cincinnati-based LOC Enterprises LLC to bring fans a new way to save on Reds tickets and at other local businesses. LOC Enterprises’ LOC Card is a universal loyalty card that allows consumers to manage all their loyalty and rewards programs from a single user dashboard or mobile app.

 

Sungard Availability Services and SUPERVALU will work together to replace SUPERVALU’s legacy mainframe IT environment under a transformation program aimed at reducing costs, improving flexibility and expanding the range of solutions and services offered to improve the flow of operations across their network of 2,000+ independent retailers.

 

Australian footwear and accessory retailer Tony Bianco is working with Pitney Bowes Inc. to provide a globally optimized e-commerce site, bringing its coveted shoes, handbags and accessories to shoppers around the world.