Stores Weekly
First Edition
Self-serve order pickup enhances customer satisfaction
The option to buy online and pick up those purchases in store has become all but a competitive necessity. According to the International Council of Shopping Centers, 27 percent of consumers who visited a store during the 2018 Black Friday weekend were there to pick up a purchase they’d already made online. Not only that, almost two-thirds of the BOPIS customers made one or more additional purchases while they were in the store.
Giant Heirloom Market blends modern innovation and community focus
It’s being called the “modern Heirloom.” Seemingly a contradiction in terms, the launch of Giant Food Stores’ urban concept Heirloom Market in Philadelphia opens a new chapter for the 95-year-old retailer, enabling a rebrand in an increasingly competitive segment of the market.

The digital edition of STORES includes must-read pieces, including the articles featured here. Read the current issue and browse the archives for issues you may have missed.

   
Oki Data Americas, Inc.
      
Port of Los Angeles
   

NRF is proud to provide our members with the online Retail Buying Guide to search for trusted vendors, products and services in the retail industry. Our guide is a user-friendly forum designed to bring suppliers and purchasers together. You can search by keyword, location, company name or category. Available whenever you need it, the Retail Buying Guide makes it easy to locate products and professional services geared to the retail industry. Click here to visit the online Retail Buying Guide! To advertise, please contact Sarah Allen for more information.

Datalogic USA, Inc.
Cut TCO by 15% on barcode devices
Retailers have relied on rugged handheld devices for over 30 years to boost efficiency and productivity. All along, devices have suffered from failures due to charging contacts that get dirty, corrode, or break. Wireless charging prevents device failure, drastically reducing TCO. An enterprise can easily reduce TCO by 15% or more deploying wireless charging devices.
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Trends
Amplifying — and protecting — the voice of the factory worker
Levi Strauss & Co. is partnering with Harvard University to use blockchain technology in improving and fine-tuning worker conditions. The program, developed by the T.H. Chan School of Public Health and the Sustainability and Health Initiative for NetPositive Enterprise, will feature an annual survey that records worker replies on a blockchain platform.
   
Gordon Brothers
      
Crawford Contractor Connection
   
NRF News
Engaging customers in a channel-less world
As director of global retail strategy and international systems for URBN, Chris Silver is in charge of helping Urban Outfitters, Anthropology and Free People reach the goal of a single selling system for an omnichannel environment. On this episode of NRF’s Retail Gets Real podcast, Silver discusses how URBN is empowering associates to engage with customers. Listen and subscribe. 
The truth about the state of retail and store closures
A recent report projecting that retailers must close 75,000 stores by 2026 due to ecommerce is misleading and ignores key industry trends, according to ILH Group retail analyst Greg Buzek. IHL predicts that online will be 25 percent of the total retail market by 2021, but 80 percent of all of retail will still have a store fulfillment component. Read more. 
salesforce
Relationships included with every shopper interaction.
Your biggest successes are still ahead. But to get there, you’ll need to include something extra in every transaction: an awesome relationship. That’s where Salesforce has your back. It’s the world’s #1 engagement platform, helping you connect to your shoppers in a whole new way.
Learn More
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Solving the modern-day omni-retail puzzle
Over the last few years, beauty retailer Sephora has paved the way when it comes to meeting shoppers where and how they want to be served. At May’s NRFtech 2019 conference in San Francisco, Sephora Executive Vice President of Omni Retail Mary Beth Laughton will share insights and takeaways on what sets the company apart. Learn more and register. 
   
ACI Worldwide HQ
   
Retail Deals

Narvar, an intelligent customer experience platform, and Walgreens are working together to provide convenient package pick up and returns for consumers at more than 8,000 Walgreens locations offering FedEx OnSite services, providing brands with a simple solution to meet consumer demand without investing in their own bricks-and-mortar footprint.

 

Donatos Pizza has chosen ReposiTrak Inc., an industry leader in compliance, food safety and risk management for the retail supply chain, to automate compliance documentation at corporate, facility, franchise, store and item levels.

 

A partnership between GroupBy Inc., a provider of relevancy-focused ecommerce solutions, and IWD, an ecommerce agency specializing in Magento development, will allow retail customers that are leveraging Magento’s eCommerce platform and looking to upgrade their search capabilities to benefit from IWD’s expertise with GroupBy.

Nebraska Furniture Mart, a leading provider of home furnishings, appliances and electronics, has selected Logi-Serve to help identify top talent for sales and customer service roles.

 

Walmart is partnering with KIDBOX to offer Walmart.com customers an exclusive, curated stylebox for kids, with the option to receive seasonally, without a styling fee.

 

Starbucks and Cypress Creek Renewables are teaming up on a portfolio of solar farms across Texas. As a part of the deal, two solar farms are providing enough energy for the equivalent of 360 Starbucks stores in the Lone Star state.

 

Giant Eagle, one of the nation’s largest food retailers and distributors, has unveiled a pilot program with Simbe Robotics, a leader in automation solutions, to deploy Tally, the autonomous shelf-auditing and inventory analytics solution, in the Pittsburgh, Cleveland and Akron areas.