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First Edition

Lowe’s works to change the narrative of skilled trade jobs

Kelley Kurtz had been working at Lowe’s for five years when Hurricane Harvey tore through Texas in 2017. She and her daughter were unharmed, but their home was severely damaged. It was then that she took bold steps to rebuild her home and build a new career in the trades — with help from the home improvement chain’s workforce development program.

DevaCurl hair care company lowers the barriers to communication between employees

Effectively communicating with employees is a top priority for any business. And in today’s environment where employees can be spread around the world, email has typically been the most effective way to communicate. But not every executive finds email to be best.

NRF is proud to provide our members with the online Retail Buying Guide to search for trusted vendors, products and services in the retail industry. Our guide is a user-friendly forum designed to bring suppliers and purchasers together. You can search by keyword, location, company name or category. Available whenever you need it, the Retail Buying Guide makes it easy to locate products and professional services geared to the retail industry. Click here to visit the online Retail Buying Guide! To advertise, please contact Sarah Allen for more information.

Pensa Systems’ drones tackle out-of-stock merchandise

The human eyeball as a primary means for tracking inventory on retail store shelves may soon go the way of the dinosaur. That is a bet Richard Schwartz of Pensa Systems Inc. is counting on for the benefit of retailers, brands and consumers.

The digital edition of STORES includes must-read pieces, including the articles featured here. Read the current issue and browse the archives for issues you may have missed.

Cut TCO by 15% on barcode devices

Retailers have relied on rugged handheld devices for over 30 years to boost efficiency and productivity. All along, devices have suffered from failures due to charging contacts that get dirty, corrode, or break. Wireless charging prevents device failure, drastically reducing TCO. An enterprise can easily reduce TCO by 15% or more deploying wireless charging devices.

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Trends

IKEA makes light of everyday home furnishings drama

IKEA has been promising simple solutions to everyday challenges and infusing it all with whimsy and wit. A couple of different campaigns aimed at audiences in the United Arab Emirates have added “fun” to functional.

Postmates and Square boost on-demand delivery for small businesses

Postmates, an early entrant in the on-demand delivery field in 2011, recently teamed up with Square Inc. to extend its on-demand delivery to small business sellers.

NRF News

How consumer empowerment is driving retail

The retail experience of the future is personalized, but what resonates with consumers? How can retailers deliver personalized experiences at scale? On this episode of NRF’s Retail Gets Real podcast, research experts Joe Beier and Rachel Bonsignore from research firm GfK share insights from their latest study.

Meet the keynote speakers for NRF 2020 Vision: Retail's Big Show

Former Speaker of the U.S. House of Representatives Paul Ryan and senior executives from Mastercard, Sam’s Club, Crate and Barrel, Walmart and Hudson’s Bay Company will be among the keynote speakers as more than 38,000 retail industry leaders from around the world gather for NRF 2020 Vision: Retail's Big Show. The three-day conference opens on Jan. 11, 2020, in New York City.

Delaware retailers oppose tariffs during NRF store tour

Half a dozen business owners shared their stories on how they’ve been affected by the Trump Administration’s tariffs on goods from China during a recent store tour with Sen. Chris Coons (D-Del.). NRF arranged for Coons to tour Carltons Men’s and Women’s Apparel in Rehoboth Beach, Del., and was hosted by co-owner and President of the store Trey Kraus.

Your Stores Deserve Champions!

With a mobile-first user experience, Capango eliminates the need for resumes by capturing data points about the Seeker—such as location, availability, interests, and skill sets—in just a few taps. By automatically matching Seekers with jobs based on tags selected when creating a job posting, Capango helps employers get one step closer to finding the perfect hire.

Find the Right Hires!

Retail Deals

Qualtrics, the leader in experience management, recently announced that Broad River Retail, the nation’s largest independently owned and operated Ashley HomeStore licensee in the United States, has selected Qualtrics CustomerXM™ to drive its customer experience program across 21 Ashley HomeStores in the Carolinas and Georgia.

ReposiTrak Inc., the industry leader in compliance, food safety and risk management for the retail supply chain, has announced that Nature’s Bakery has chosen the ReposiTrak Compliance & Risk Management Solution to automate the collection of compliance records and documents from its suppliers.

Through smart segmentation, behavioral targeting and customer journey automation, a dynamic marketing campaign powered by Selligent Marketing Cloud for Build.com, generated 177 percent increase in conversion rates for the online home improvement retailer.

Samsøe & Samsøe, one of Denmark’s fastest growing fashion retailers, has selected Nedap, the global leader in RFID-based retail solutions, to take RFID beyond the bricks-and-mortar store walls in order to develop a future-proof omnichannel strategy.

Bazaarvoice Inc., a provider of product reviews and user-generated content solutions, has acquired Influenster, a product discovery and reviews platform, bringing together an engaged community of everyday consumers with Bazaarvoice’s industry-leading software and network of more than 6,000 global brand and retailer websites.

Urban Outfitters has selected Qualtrics to optimize the retailer's global customer experience program across its physical stores and digital channels.