Stores Weekly

First Edition

Self-serve order pickup enhances customer satisfaction

The option to buy online and pick up those purchases in store has become all but a competitive necessity. According to the International Council of Shopping Centers, 27 percent of consumers who visited a store during the 2018 Black Friday weekend were there to pick up a purchase they’d already made online. Not only that, almost two-thirds of the BOPIS customers made one or more additional purchases while they were in the store.

Visit https://stores.org/2019/04/15/ready-when-you-are/?utm_medium=STORES%20Weekly&utm_source=Email&utm_campaign=STORES%20April%20&utm_content=Self-serve%20order%20pickup to view the full article online.

Giant Heirloom Market blends modern innovation and community focus

It’s being called the “modern Heirloom.” Seemingly a contradiction in terms, the launch of Giant Food Stores’ urban concept Heirloom Market in Philadelphia opens a new chapter for the 95-year-old retailer, enabling a rebrand in an increasingly competitive segment of the market.

Visit https://stores.org/2019/04/16/back-to-basics/?utm_medium=STORES%20Weekly&utm_source=Email&utm_campaign=STORES%20April%20&utm_content=Basics to view the full article online.

The digital edition of STORES includes must-read pieces, including the articles featured here. Read the current issue and browse the archives for issues you may have missed.

Visit https://www.naylornetwork.com/nrf-nwl/articles/index.asp?aid=555614&issueID=64450 to view the full article online.

NRF is proud to provide our members with the online Retail Buying Guide to search for trusted vendors, products and services in the retail industry. Our guide is a user-friendly forum designed to bring suppliers and purchasers together. You can search by keyword, location, company name or category. Available whenever you need it, the Retail Buying Guide makes it easy to locate products and professional services geared to the retail industry. Click here to visit the online Retail Buying Guide! To advertise, please contact Sarah Allen for more information.

Visit https://www.naylornetwork.com/nrf-nwl/articles/index.asp?aid=555615&issueID=64450 to view the full article online.

Cut TCO by 15% on barcode devices

Retailers have relied on rugged handheld devices for over 30 years to boost efficiency and productivity. All along, devices have suffered from failures due to charging contacts that get dirty, corrode, or break. Wireless charging prevents device failure, drastically reducing TCO. An enterprise can easily reduce TCO by 15% or more deploying wireless charging devices.

Download the White Paper

Trends

Amplifying — and protecting — the voice of the factory worker

Levi Strauss & Co. is partnering with Harvard University to use blockchain technology in improving and fine-tuning worker conditions. The program, developed by the T.H. Chan School of Public Health and the Sustainability and Health Initiative for NetPositive Enterprise, will feature an annual survey that records worker replies on a blockchain platform.

Visit https://stores.org/2019/04/17/amplifying-and-protecting-the-voice-of-the-factory-worker/ to view the full article online.

NRF News

Engaging customers in a channel-less world

As director of global retail strategy and international systems for URBN, Chris Silver is in charge of helping Urban Outfitters, Anthropology and Free People reach the goal of a single selling system for an omnichannel environment. On this episode of NRF’s Retail Gets Real podcast, Silver discusses how URBN is empowering associates to engage with customers. Listen and subscribe.

Visit https://nrf.com/blog/engaging-consumers-channel-less-world?utm_medium=STORES%20Weekly&utm_source=Email&utm_campaign=Retail%20Gets%20Real&utm_content=EP%20114%20URBN to view the full article online.

The truth about the state of retail and store closures

A recent report projecting that retailers must close 75,000 stores by 2026 due to ecommerce is misleading and ignores key industry trends, according to ILH Group retail analyst Greg Buzek. IHL predicts that online will be 25 percent of the total retail market by 2021, but 80 percent of all of retail will still have a store fulfillment component. Read more.

Visit https://nrf.com/blog/setting-record-straight-state-retail-and-store-closures?utm_medium=STORES%20Weekly&utm_source=Email&utm_campaign=Retail%20Narrative&utm_content=Closures to view the full article online.

Solving the modern-day omni-retail puzzle

Over the last few years, beauty retailer Sephora has paved the way when it comes to meeting shoppers where and how they want to be served. At May’s NRFtech 2019 conference in San Francisco, Sephora Executive Vice President of Omni Retail Mary Beth Laughton will share insights and takeaways on what sets the company apart. Learn more and register.

Visit https://nrftech.nrf.com/session/solving-modern-day-omni-retail-puzzle?utm_medium=STORES%20Weekly&utm_source=Email&utm_campaign=NRFtech&utm_content=Omni-retail to view the full article online.

National Retail Federation