The NYS Department of Public Service has reached out to NYRWA to let our membership know about a new law which amends Public Service Law 89-L, and prohibits New York municipal water providers from shutting off residential customers during the COVID-19 state of emergency and for 180 days thereafter if the customer experienced a change in financial circumstances during the state of emergency.
The new rule and guidance information can be found here: https://www.nysenate.gov/legislation/laws/PBS/89-L