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Jason Tu, OD, Reveals How to Boost Customer Satisfaction and Efficiency Using Top-notch Technology in Eye Care
Dr. Jason Tu, a San Diego-based optometrist and co-owner of Invision Optometry, has mastered the art of ensuring customers return to his practice.
Dr. Tu trusts in adding value to the customer experience by being at the cutting edge of technology and ensuring efficient and smooth clinic visits. After investing in Topcon technology, Dr. Tu notably improved patient care by providing a much smoother patient experience with precise and faster exam equipment. The investment in Topcon’s CV-5000S automated phoropter has facilitated a seamless transition from the exam lane to optical and impressed customers with its modern, sleek design, adding a 'wow' factor to their visit.
Dr. Tu says, “As a private practice owner, I want to ensure that I also invest in the customer experience. I believe practices can differentiate themselves from others by being at the cutting edge of technology. There has been a significant decrease in redoing patient examinations since using Topcon technology. With equipment that is not only newer but also easier to use and significantly more productive, we can see more patients efficiently and manage a more profitable practice.”
Discover the meaning of 'Time Well Spent' and learn how Topcon technology, like the CV-5000S, can differentiate your practice.
