by Pat Hyland
For the past 18 years, NEPPA has offered its members a professional development program known as "Public Utility Management." This program was conceived in the early 1990s by a small group of public power officials who believed that managing consumer-owned electric utilities successfully required a unique combination of skills, aptitude and experience. To this end, the NEPPA Public Utility Management Program has evolved into a sort of graduate school for public power managers.
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Throughout the year, we rely on our corporate and associate members for support when planning association activities. Besides generous contributions through sponsorship and equipment donations, these members provide their time and expertise and are a constant source of advice and guidance. We'd like to thank these members and welcome all our readers to CLICK HERE and peruse this list of valuable resources, and refer to it often throughout the coming year.

 

FERC Commissioner Mark Spitzer to speak
On April 7, 2011, the NEPPA Regional Power Supply Committee will host a day-long workshop on wholesale power market operations in New England, designed to enhance the understanding of basic market features, rules and responsibilities for public power managers, commissioners and others not directly involved in day-to-day market operations.
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Presentations from NEPPA's recent Collection Practices Roundtable and A Business Forum are available for viewing online.
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NEPPA welcomes nine new associate members and two new corporate members to the association.
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2011

March 23-25, 2011
November 16-18, 2011
Public Utility Management Program
Cranwell Conference Center
Lenox, Mass.

June 8-9, 2011
Safety & Operations Conference and Expo
Courtyard by Marriott
Fitchburg, Mass.

August 21-24, 2011
Annual Conference
Samoset Resort
Rockland, Maine

 

From now until Jan. 31, the American Public Power Association is accepting proposals for changes to its safety manual, in preparation for the 15th edition. The association strongly encourages all members who would like to be a part of this process to submit a change proposal.
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12/1/10 NEPPA e-Report

Congress Returns for More "Lame-Duck" Activity

Cantwell, Feinstein and LeMieux Send Letter, with 24 other Senators, on 1603 TGP

Shaheen and Sanders Request Senate Oversight Hearing on Transmission Incentives

Senators Sign Letter to Prevent Cut in LIHEAP Funding

Senate Homeland Security Holds Hearing on Cyber Security

House and Senate Elect Leadership for 112th Congress; Committee Chairs to Follow 

Energy and Resources Committee Leadership Takes Shape

To view articles, click here.

 

by Rockie Blunt, director of training and education
In a municipal electric utility, customer service representatives are usually the ones who interact with the public most often, but they are not the only ones. Other personnel—engineers, meter readers, lineworkers, even management—at times meet with and answer questions from residents.
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