by Pat HylandThe 2011 NEPPA Annual Conference, staged at the beautiful Samoset Resort in Rockport, was successful by almost any measure, as members and guests enjoyed informative speakers, tasty meals and evening hospitality suites where they continued the day’s discussions and bragged about their grandchildren, golf games and smart grid programs.
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 NEPPA's Annual Conference 2011 recently held in Rockland, Maine, was the setting for award presentations to honor outstanding NEPPA members and friends. John Bilda began the ceremonies with a lively address to the membership before bestowing awards on NEPPA honorees.
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Each year, NEPPA is the beneficiary of financial and other contributions by its affiliates and friends through their sponsorship of the NEPPA Annual Conference. Their contributions are very important to this event, and NEPPA is grateful for their support. The 2011 sponsors were:
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A raffle held at NEPPA's Annual Conference raised $934 for the New England Public Power Benevolent Fund, which was established to aid public power employees or their families who are facing financial difficulties due to disabling accidents, extended illness or loss of life. The New England public power community has a long tradition of rallying to provide support to its family members when tragedy strikes, and participation in this raffle helps to continue that tradition.
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EXECUTIVE DIRECTOR'S REPORT
 by Pat HylandThe devastation wrought by Hurricane Irene in New England brought long, dark days to families and businesses throughout our region. The large private electric utilities struggled with extensive service outages and insufficient line crews to keep up with the damage. In such circumstances, the value of community-owned electric utilities is never more apparent.
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AROUND NEW ENGLAND
The Belmont Municipal Light Department (BMLD) has hired Christopher Slattery as its new Director of Operations. He will be responsible for much of the day-to-day business of the department, as well as developing operations plans for utility activities, evaluating and implementing employee training and safety programs and providing key assistance to BMLD’s general manager.
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NEPPA is a member of APPA's Demonstration of Energy-Efficient Developments (DEED) program and NEPPA members are invited to join DEED during three of the program's upcoming webinars. Registration for these webinars for DEED members is completely FREE.
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ASSOCIATION HAPPENINGS
Thursday, Sept. 22, 9 a.m. – 2 p.m.
Concord’s Colonial Inn, Concord, Mass.
NEPPA’s Annual Customer Service Conference will be held in historic Concord, Mass., the site of the first battle of the American Revolution. Participants will learn about Concord’s historic past, as well as the impact of technology on customer service in the twenty-first century from three different perspectives: a coffee brewing company,a website that connects customers with human beings and a technology consultant who studies how successful innovations get introduced to the world.
To view and print a complete brochure of the program, click here.
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Four new corporate members and two associate members have joined NEPPA recently. These members offer products and services to our members and are a vital part of the NEPPA organization. They are EDF Trading, Evluma, Thermal Energy Storage, World Energy, Century Fiberoptics and E.L. Howard Utility Service.
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This program will present an overview of the electric industry in New England and the operation of consumer-owned utilities. Electric Utility Basics has been developed at the request of NEPPA members primarily for the benefit of employees who are new to the electric utility industry. It is designed to provide an overview of the electric utility industry in our region: how it is structured, how it works and how the various parts of the industry function together to deliver electric power throughout New England. The program will also explain how the cost of electricity is determined throughout the region and how the different jobs and functions performed inside a typical public power utility all fit together.
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EDUCATION & TRAINING UPDATE
 After a serious electrical accident occurred in a public power system in Massachusetts, investigation brought to light that most municipal utilities do not have written work procedure documents in place. Bob Henriksen, NEPPA contract trainer since the mid-nineties, stepped up to the plate to fill the void.
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LEGISLATIVE UPDATE
 by Rockie BluntNEPPA is pleased to announce a partnership with Energy Management University (EMU), an online training service specializing in electric utility learning programs for all classes of utility employees. Presently, EMU offers more than 80 Web-based courses written specifically for the electric utility industry.
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