TAPPI Industry Career Center: Domino Amjet Inc. Seeks Demonstrator Trainer – Corrugated
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Domino Amjet Inc. has a goal to accomplish above market top and bottom-line growth, building on its core strength of Coding & Marking with the aim of becoming market leader in Digital Printing. Reporting to the Digital Printing Demonstration Supervisor and working closely with the Account Managers, Service and Support managers, the Corrugated Machine Demonstrator and Trainer will play a key role in supporting our customers, implementing a clear, customer-first strategy which supports business growth and delivers projects on time and on budget. This position is located in Gurnee, Illinois.
Domino’s Digital Printing Solutions division serves the commercial printing sector providing digital inkjet printers and control systems, which deliver solutions for a complete range of labelling and variable data printing applications. The Domino Group employs more than 2,800 people and operates in over 120 countries. The company has manufacturing facilities in the UK, US, China, Germany, India, Sweden and Switzerland. Founded in 1978, Domino Printing Sciences has established a global reputation for the development and manufacture of coding, marking and printing technologies, as well as its worldwide aftermarket products and customer service.
Responsibilities & Duties:
- Manage and implement processes and deliver first class demonstrations which highlight the capabilities and commercial market advantages of the Domino single-pass digital corrugated press
- Manage and implement processes to deliver first class print samples to customers which reflect the capabilities of the Domino single-pass corrugated press.
- Train and manage customer on all aspects of operation and maintenance of the single-pass corrugated press covering both hardware and software.
- Manage customer relationships and drive towards an excellent customer experience.
- Work with the Digital Solutions team to ensure customer ramp up is effective for the customer and Domino.
- Support, develop, and enhance local systems, policies and best practices in-line with Domino global needs and standards.
- Ensure that all demonstrations, samples and customer visits are carried out in-line with Domino processes and with appropriate attention to employee and customer safety.
- Build team culture to drive alignment and compliance with standards and processes.
- Actively work to minimize waste and improve overall profit for the business, developing a culture of continuous improvement.
- Ensure projects completed are fully documented and formally accepted by the DP Demonstration Supervisor.
Please click here to view full list of duties.
Experience/ Credentials needed:
- Technical degree
- 3+ years in technical customer facing role
- Industrial technology company
- Strong presentation skills
- Strong digital print background
- Technically astute
- Customer centric
- Able to travelTop of Form
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