BW Converting Launches E-Learning Platform for Enhanced Customer Training
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BW Converting has launched an e-learning platform aimed at transforming customer training across its entire brand portfolio. Designed to provide flexibility and support operational efficiency, this online resource allows customers to access detailed machine overview courses, enhancing on-site training and enabling easier adaptation to workforce changes.
The platform spans all BW Converting brands, including Paper Converting Machine Company (PCMC), Hudson-Sharp, Winkler + Dünnebier (W+D), Baldwin Technology Company, STAX Technologies and Northern Engraving and Machine. Initially focusing on popular equipment from BW Converting’s PCMC tissue and print offerings and their Hudson-Sharp brand bag converting portfolio, the platform will expand to encompass the full range of brands and products in the near future.
This launch marks a significant investment in helping BW Converting customers achieve greater productivity and operational efficiency. The e-learning platform offers flexible, on-demand training options that supplement on-site instruction, equipping employees with foundational knowledge while addressing challenges like employee turnover and onboarding.
Key benefits of the platform include the flexibility for employees to learn at their own pace, the ability to maintain productivity despite staff turnover and the chance to reduce on-site training downtime. With versatile purchasing options, including a la carte courses, subscription plans and real-time payment via credit card, the platform also integrates seamlessly into broader training and service programs. For customers with unique needs, BW Converting’s training team can create tailored e-learning content specific to their equipment and requirements.
“This digital solution allows customers to save on costs related to extended on-site training, minimize production interruptions and access a consistent knowledge base for improved workforce competency,” said Scott Kupsky, Technical Training Leader at BW Converting. “By streamlining training processes and offering custom content, BW Converting is setting a new benchmark in customer education within the converting and packaging industry.”
