Thiel joined Sappi in December 1989 as the executive assistant to the executive chairman in Johannesburg. In April 1993, as part of Sappi's expansion into Europe, he moved to Brussels, Belgium, as administration manager. With the creation of Sappi Fine Paper Europe (SFPE), he was appointed in February 1998 as manager of marketing intelligence. In January 2003 he became the director of logistics for SFPE. He was appointed Group head of procurement in January 2008 and added the responsibilities as integration executive on the M-Real transaction from July 2008. He holds a BSc, Mechanical Engineering, and an MBA from WITS University in Johannesburg.
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