ROTEX offers genuine OEM parts, noting that this ensures optimal screening performance and prevents machine failure caused by sub-standard, generic replacement parts. All parts including screens and fabricated items (such as top covers and screen frames) are specifically engineered for ROTEX screeners and their unique applications, increasing equipment life and operating efficiency.
For after-our emergencies, ROTEX offers a staffed 24-hr Emergency Parts Line (513-591-5375). ROTEX'S staff of parts and services professionals is available to answer any screener related question by phone at the phone number above or by email. Rotex experts are also on-hand for on-site technical and operation training and service, as well as for online operation and maintenance training.
In addition to Express Parts Service, ROTEX offers machine refurbishment and rebuild services for upgrading existing ROTEX machinery or as a lower cost alternative to purchasing a brand-new screener. Refurbishment services include a thorough multi-point inspection of all machine components, an accurate cost estimator prior to starting work, replacement or reconditioning of all major machine components, and upgrades with the latest screening technologies.
More information about the ROTEX Express Parts Service, or any other ROTEX product or service offering is available online.
TAPPI
http://www.tappi.org/