OASIS Alignment Services Inc., Rochester, N.H., USA, has named Brian J. Hiltunen president. Hiltunen assumes the position of former President Ray Masse, who will continue contributing to the success of OASIS as chairman of the board. Hiltunen is based in Appleton, Wis.

 

With several new initiatives, Hiltunen promises to build on the legacy of OASIS by introducing new programs that will enhance both customer and employee experiences. Minimizing customer pain points and establishing new customer service centers are two by-products of Hiltunen's outcome-driven philosophy. The company notes that improvements in employee development and training, along with advancing methods and technologies, will ensure continuous enhancements in service quality. Additionally, new strategies for building customer partnerships will result in productive, long-lasting relationships. 

 

"With his new initiatives and skill set, Brian has the ability to make sure our customers' success is the company's top priority," Masse said.

 

As OASIS VP and GM, Hiltunen delivered a steady stream of successes, including strengthening of regional teams, opening a new California service center, and a concentrated focus on employee development. "Since 1982, OASIS has had a significant market impact by improving our customers' efficiencies. I will continue this track record with a passion for customer service and employee development," he said.

OASIS Alignment Services provides 3-dimensional metrology services, precision alignment inspections, and diagnostics and extensive mechanical maintenance services across a wide range of industries, including pulp and paper and paper converting.