This past week Metso, Finland, announced it is opening a new valve and field device service center in Querétaro, Mexico. The new service center offers the latest technology and know-how to carry out high-quality maintenance and repair work on Metso and third-party devices such as valves, actuators, and pumps. The service center's primary customer base consists of customers in the pulp and paper, energy, and mining industries.

At the moment, Metso has 10 valve service centers and authorized repair facilities throughout the U.S., Canada, and Mexico. "Metso's installed base in Mexico has been growing over the years, so we want to strengthen our valve and field device service capability for the petrochemical, energy, oil and gas, mining, and pulp and paper industries. The new center is strategically located in an industrial area in Central Mexico within easy reach of the 35 largest customers served by our service and repair business," said Cliff Smith, VP of Services for Flow Control, North American Market Area.  

 

 

Pictured above: An illustration of the Metso IQ system for pulp and paper machine efficient management, maintenance, and efficient production. Metso has historically been a major player specialized in valve and flow control for the pulp and paper industries. Their additional automation, repair, and optimization systems will also be of possible future value to the emerging markets such as in Mexico / Central America where mills could need to improve their runnability or have new projects undertaken to replace them entirely with Metso flow control and automation packages.

 

The facility will have ample storage capacity to keep an inventory of the most commonly required valve package components needed for emergency and scheduled repair and maintenance services. In addition to repair, spare parts, and refurbishment, the service center offers upgrades, training programs, field support and diagnostic services.