TAPPI Industry Career Center: GL&V seeks Pumps and Mixers Global Business Manager

As the Global Business Manager, Pumps & Mixers, you will be accountable for the overall product line growth and earnings as well as the associated budget approved by GL&V. In this role you will be responsible for the design and implementation of marketing plan(s), which supports the company’s strategic plan.

Collaborate with account managers, agents, and others to understand market demands and customer needs to further promote the product line. Establishes pricing consistent with market conditions and business plan requirements.
Assist the GM with forecasting, including but not limited to warranty, hot prospects listing, potential bookings, and margins.
Provide product-line support and training to sales team and/or other departments supporting the product line.
Deliver technical presentations to customers and prospective customers.
Audit contract language to assure compliance with company guidelines.
Verify cost basis for quotations and recommend design modifications or alternative sourcing to reduce cost.
Maintain a database and a customer potential opportunity list.
Responsible for management of the product line database and product line knowledge.
Assist and support the resolution of customer complaints and disputes by implementing corrective and preventive action as needed.
Monitor competitors’ activities.
Manage departmental expenses within the established budget.
Create a work environment in which innovation, entrepreneurship, and personal improvement are encouraged and supported.

Bachelor's degree (B.S.) from four-year college or university in Chemical or Mechanical Engineering and/or related degree with five - seven years of related experience; and/or equivalent combination of education and experience.
High level of understanding of pulp and paper mill operation.
Ability to interpret technical data, manage multiple projects and priorities, and resolve concerns.
Ability to recognize potential sales or service opportunities.
Ability to maintain composure and make competent decisions in difficult and stressful situations.
Strong inter-personal skills in dealing with internal and external customers.
Excellent verbal and written skills.
Capability to handle multiple and changing priorities.
Ability to support startups of equipment and conduct field audits of equipment as required.
Ability to travel at least 25% - 40% of travel time via vehicle or air travel.

GL&V is an international business active mostly in the pulp and paper industry. GL&V offers comprehensive technological solutions as well as services and equipment tailored to the needs of its customers. Continuously innovating, GL&V is committed to reducing the environmental footprint of its customers. GL&V employees are at the heart of the success of the business, demonstrated through their commitment, entrepreneurial spirit, and know-how. GL&V's strength is due, to a great extent, to its strong long term financial performance, acquisitions, as well as organic growth in key markets to create value for its shareholders. GL&V's strategic focus is on innovation, cost savings, and enhancing customer experience. GL&V will continue to provide the best technical solutions for its customers in the pulp and paper industry.