Upcoming Courses Starting Soon

8/31 - 9/27: Public Safety Telecommunicator 1, 7th Edition, builds on foundational topics such as communication skills, call taking and radio techniques. The PST course blends in the most up-to-date information on technology and work-related issues in public safety communications centers. 40 CDEs. Register

8/31 - 10/4: Communications Training Officer, 6th Edition, instructs CTOs on how to support their agencies in running standardized training programs built on principles of performance-based training, performance management and objective documentation. 24 CDEs. Register

9/7 - 9/27:  Bullying and Negativity in the Communications Center, 2nd Edition, explores the nature of the problem of bullying and negativity, its impact on people and organizations, corrective actions that can be taken and steps to foster and maintain civility in the communications center. 8 CDEs. Register

9/7 - 10/11: Communications Center Supervisor, 5th Edition, course is designed for prospective, new or experienced communications supervisors who want to enhance their supervisory skills and knowledge. 24 CDEs. Register

9/13 - 9/16: Law Enforcement Communications (Virtual Classroom)  raises the bar for in-service law enforcement communications training, covering the terms, techniques and protocols required for law enforcement call taking and radio dispatching. 32 CDEs. Register

9/14 - 10/25: Fire Service Communications, 2nd Edition, covers the terms, techniques and protocols required for excellence in fire service call taking and dispatch. 32 CDEs. Register