Earn CDEs required for recertification in an upcoming course. Information on additional courses and dates is available on APCO's website. 

Beginning February 1

• Bullying and Negativity in the Communications Center, 2^nd Edition (2/1 - 2/21) Online - 8 CDEs
• Emergency Medical Dispatch, 5^th Edition, Version 4 (2/1 - 3/14) Online - 32 CDEs

 Beginning February 15

• Customer Service in Today’s Public Safety Communications (2/15 - 3/7) Online - 8 CDEs
• Comprehensive Quality (2/15 - 3/21) Online - 16 CDEs
• Surviving Stress (2/15 - 3/7) Online – 8 CDEs   
• Active Shooter Incidents for Public Safety Communications, 2nd Edition (2/15 - 3/7) Online - 8 CDEs
• Fundamentals of Tactical Dispatch (2/15 - 16) Virtual - 16 CDEs
• Disaster Operations and the Communications Center (2/15 - 3/7) Online - 8 CDEs

 March Courses 

• Illuminations – EMD Track: Severe Eye Injuries (3/1) Online - 1 CDE
• Illuminations – General Track: Ready, Set Find Me! Finding Callers When GIS Falls Short (3/1 - Online - CDE)
• Crisis Negotiations, 2^nd Edition (3/14) Virtual - 8 CDEs
• Intermediate Cybersecurity Principles for the ECC (3/28 - 3/29) In-Person, Daytona Beach, FL - 16 CDEs
• Communications Training Officer, 6^th Edition (3/21 - 3/23) Virtual - 24 CDEs

 View all upcoming courses