APCO Staff Spotlight

Jennifer Siracusa, Software Sales Coordinator

Jennifer Siracusa joined the APCO Institute staff in February as the APCO IntelliComm™ Software Sales Coordinator. In that role, she serves as the outside sales, training and customer support specialist for new and current APCO IntelliComm™ customers.

Prior to joining the APCO Institute, Jen worked in a PSAP for 14 years as a public safety telecommunicator, communications training officer and supervisor. She has taught numerous conference classes on the supervisory role in the PSAP and is the author of numerous articles on the PSAP environment.

She is married to a firefighter/paramedic and has a 10-year-old daughter and 26-year-old stepson.