Communications Center Supervisor, 5th Ed., Version 1 — October 20 - November 23 (Online)
Customer Service in Today's Public Safety Communications — November 3-23 (Online)
Fundamentals of Tactical Dispatch — November 3-23 (Online)
Public Safety Telecommunicator 1, 7th Ed. — November 3-30 (Online)
Crisis Negotiations for Telecommunicators — November 9 (Virtual Classroom)
Active Shooter Incidents for Public Safety Communications, 2nd Ed. — November 17 - December 7 (Online)
Bullying and Negativity in the Communications Center, 2nd Ed. — November 17 - December 7 (Online)