The APCO Institute provides opportunities for professional development in several contemporary disciplines within emergency communications, allowing individuals to pursue certification and earn CDEs in convenient formats including, virtual, online and in-person courses.

Upcoming Training Schedule

Bullying and Negativity in the Communications Center, 2nd Edition (7/31) 8 CDEs
Communications Center Supervisor, 5th Edition (8/2 - 9/5) 24 CDEs
Comprehensive Quality (8/2 - 9/5) 16 CDEs
Public Safety Telecommunicator 1, 7th Edition (8/14 - 8/18) 40 CDEs
Active Shooter for Public Safety Communications (8/16 - 9/5) 8 CDEs
Customer Service in Today’s Public Safety Communications (8/16 - 9/5) 8 CDEs
Emergency Medical Dispatch, 5th Edition, Version 4 (8/22 - 8/25)
Crisis Negotiations, 2nd Edition (9/5) 8 CDEs
Law Enforcement Communications (9/26 - 9/29) 32 CDEs