The APCO Institute offers a wide range of courses available online and virtually to earn CDEs. Space is available to register for the following courses:

• Active Shooter Incidents for Public Safety Communications, 2nd Edition (24 CDEs)
  1/29 - 2/18 (Online) | 2/12 - 3/4 (Online)
• Surviving Stress (8 CDEs)
  1/29 - 2/18  | 2/12 - 3/4 (Online)
• Communications Center Manager, 1st Edition (24 CDEs)
  2/5 - 3/11 (Online) | 2/17 - 2/19 (Virtual Classroom)
• Crisis Negotiations for Telecommunicators, 2nd Edition (8 CDEs)
  2/12 - 3/4 (Online) | 2/27 (Virtual Classroom)
• Customer Service in Today's Public Safety Communications (8 CDEs)
  2/12 - 3/4 (Online) | 3/12 - 4/1 (Online)
• Disaster Operations and the Communications Center, 2nd Edition (16 CDEs)
  2/12 - 3/4 (Online) | 3/12 - 4/1 (Online)

Interested in attending a course in person?  Seats are available in these upcoming in-person courses:

Cullman, AL

• 2/24: Active Shooter Incidents for Public Safety Communications, 2nd Edition (8 CDEs)
• 2/25 - 2/28: Law Enforcement Communications, 1st Edition (32 CDEs)

West Palm Beach, FL

• 3/4 - 3/5: Comprehensive Quality (16 CDEs)

Montrose, IA

• 3/10 - 3/11: Staffing and Retention for the ECC, 2nd Edition (16 CDEs)
• 4/4: Surviving Stress (8 CDEs)

See more in-person courses scheduled throughout the nation.

View the 2025 training calendar