Thank you to everyone who submitted an application for the 2017 APCO Scholarship Program. The APCO Institute Advisory Committee has reviewed hundreds of applications in order to make its final determinations. This year, APCO will award 142 scholarships totaling $101,400. Both the number of scholarships and the total amount awarded are higher than last year. In keeping with its goal to promote professional development at all levels of the industry, the committee awarded 45 scholarships to frontline telecommunicators, 51 to those in supervisory positions, 45 to managers/directors and one to a retired member who continues to be very active in the industry. Among these, 49 were awarded for the Registered Public-Safety Leader (RPL) Program and 26 for the Certified Public-Safety Executive (CPE) Program.
Special thanks to Motorola Foundation for its ongoing support of APCO’s scholarship program, and to the following companies for their donations to this year’s program: Architects Design Group, Avtec, Hexagon, Modjul Online Training, Plantronics Public Safety Group, Televate LLC, Tyler Technologies and Westek Marketing.
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With over 70 submissions to and almost 2,000 votes in the APCO 2017 T-shirt design contest, we have our winner!
The winning design was submitted by India Simpson from the Charlotte-Mecklenburg (N.C.) Police Department. Congratulations, India!
This conference T-shirt will be available for purchase at the APCO Store during APCO 2017 in Denver, CO. Information on the store and how you can pre-order it will be available soon. Thank you to everyone who participated. Learn more.
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Join us on our last night in Denver for an evening of connecting with friends and colleagues and celebrating another wonderful conference. Enjoy live entertainment by Michael Andrew and the Swingerhead Band and a comedy set from Dewayne Hill, America's funniest comedic magician. This is sure to be a night of great music and lots of laughter. Learn more.
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Daniel Tomberlin, Systems Analyst 
Daniel has been with APCO
International since October 2008. Starting as a member service coordinator, he
found his way to his current position as systems analyst with the creation of the knowledge management department, receiving both formal and informal
education, and utilizing his many years of experience in troubleshooting
computer software and hardware systems. In that role, he is an
administrator over several software systems, maintaining data compliance and
using his skills in various computer languages to develop, improve or resolve
systems issues, while also leveraging assets to meet business and stakeholder
requirements. He holds an associate degree in general studies
with high honors from Daytona State College and numerous continuing development
units. He is currently a candidate to be a certified business analysis
professional.
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MySA
APCO International assumed that the current Department of Labor classification of telecommunicators as clerical staff dates back to the time when dispatchers weren't expected or trained to, for instance, provide lifesaving CPR instructions on the phone to callers trying to keep loved ones alive while first responders were on their way. "There may have been a time when dispatchers answered the phones, took notes and passed them along to supervisors, but those days are long gone," said APCO's Senior Counsel Mark Reddish.
"I was actually pretty stunned when I found out what the classification was," Deer Park Police Chief Gregory Grigg said. "I thought, 'You've got to be kidding me.'
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StateScoop
A battle is being waged behind the scenes of public safety's first nationwide wireless network. But fragmenting the network with more than one vendor is simply not a viable option, according to APCO International's chief legal counsel, Jeff Cohen.
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Crossville Chronicle
When one is in need and they call Cumberland County (Tennessee) 9-1-1, they will be speaking with a communicator (dispatcher) who is trained and certified in pre-hospital emergency medical dispatch provision of medical information by a certified trainer from APCO International, which is the national standard for emergency communicators.
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StateScoop
Chief Technology Officer Dave Weinstein says his state — which has the highest population density in the nation — faces a unique challenge in pursuit of a media-rich 9-1-1 service.
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Just because NPSTW is over for another year doesn’t mean we can’t still celebrate and recognize telecommunicators. For the rest of the year, we will continue to collect your stories on the npstw.org site. We also want to know what your comm center does to recognize and reward staff all year long. Entries in either category may be published in PSC eNews. All entries posted by April 15, 2018, will be entered into the NPSTW 2018 drawing for gift cards.
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Local Memphis
9-1-1 dispatchers are trained to deal with just about any kind of situation. For one Collierville, Tennessee, dispatcher, her quick thinking is being credited with saving a woman's life.
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Iowa HSEMD
In this 48-second PSA video, Iowa 9-1-1 demonstrates the importance of 9-1-1 dispatchers.
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