Maybe you enjoy learning in a classroom in the company of other public safety professionals. Or perhaps an online course better meets your needs. Whichever way you prefer to earn certification or CDEs, APCO can help. Now you can easily view all of our currently scheduled live courses in one place. Or you can see what online classes the APCO Institute has scheduled through June 2018. You can sort by course title, number, and start or end dates. You can even view available classes by city and state to see what live courses are coming to your area. And you're always just two clicks away from registering for a class.
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APCO and George Mason University recently sent out a postcard
with information to complete a survey to update Project RETAINS. The completed
surveys will report on call center characteristics, employee and job
characteristics and trends, retention and turnover rates, predicting
psychological distress, and defining the dispatch position. There are currently
two different surveys – one for PSAP directors/managers and the other for PSAP
telecommunicators.
The deadline for survey completion is June 30, 2017. Please contact Katherine Rupp to obtain your access code to
participate in this important research if you did not receive a postcard.
Thank you in advance for your assistance and APCO looks forward to your
receiving your survey responses.
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Rebecca Hull, Member Services Coordinator 
Rebecca
has been employed with APCO International’s membership department since June
2015. A few of her duties as membership coordinator include assisting in
processing the PSAP Award nominations and committee volunteers, new member
outreach, renewal processing, maintaining and updating our database, and assisting members with any of their needs.
In
her free time, Rebecca enjoys spending time with her two
children, going to the beach, reading and listening to all genres of music and
motivational speakers.
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EMS1
FirstNet and AT&T are taking an important step to deliver the first nationwide high-speed data and voice network for America’s first responders. Today, the two will provide U.S. states and territories with individual State Plans to enable the rapid deployment of this first-of-its-kind FirstNet network.
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Emergency Management
Police, fire and medical personnel immediately come to mind when the citizenry thinks of emergency responders, and for good reason. For government agencies, an essential link consists of dispatch crews that garner information and quickly get the word out about trouble spots. That critical function gets a huge assist from a group of volunteers who perform a key role on the airwaves.
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NPR
At the request of the Justice Department, the FCC will now consider creating a designated Blue Alert "event code," a technical code that streamlines and otherwise organizes how TV and radio stations, cable companies and other video providers receive and spread such alerts. Following the FCC's unanimous vote on Thursday, the agency will begin accepting public comment on the proposed Blue Alert plan and its various elements.
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