360° Situational Awareness: Using Imagery to Support Operations Inside & Out
Jul 31, 2017 | 1:00 - 2:00 p.m. ET
Cost: Free for Members; $59 for Non-Members
They say a picture is worth a thousand words. Every dispatcher and call taker knows this to be true and, since the advent of aerial imagery, maps and pictures have been enabling 9-1-1 PSAPs to improve response times, precisely locate callers, identify structures and communicate surrounding hazards to support first responders and emergency managers around the globe. What if this same level of coordination and in-depth, visual situational awareness were available inside structures as well?
This webinar will discuss new advances in interior, three-dimensional imagery available to support the situational awareness and operational effectiveness of both telecommunicators and responders in the field. Experts from EagleView (the company behind Pictometry) will explain the technology behind interior mapping solutions, highlight public safety use cases, and discuss the integration of existing aerial imagery or GIS with interior, three-dimensional imaging capabilities. Stop in for this live webinar to learn more about this emerging technology and its implications and opportunity in the public safety landscape! Register now.
Sponsored by 
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APCO and George Mason University recently sent out a postcard with information to complete a survey to update Project RETAINS. The completed surveys will report on call center characteristics, employee and job characteristics and trends, retention and turnover rates, predicting psychological distress, and defining the dispatch position. There are currently two different surveys – one for PSAP directors/managers and the other for PSAP telecommunicators.
The deadline for survey completion is June 30, 2017. Please contact Katherine Rupp to obtain your access code to participate in this important research if you did not receive a postcard. Thank you in advance for your assistance and APCO looks forward to your receiving your survey responses.
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 Pre-order your APCO 2017 T-shirt in the APCO Store online and save on shipping.
Use promo code APCO2017 on the final screen in the shopping cart to pick up your shirt at the onsite APCO Store. A $9.00 discount will be applied to offset the shipping cost. Place your order.
Sizes are limited onsite, so pre-order your T-shirt today to ensure you get the size you want!
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Ricky Marshall, Chief Administrative Officer
Ricky joined APCO International in July of 2004 just in time to attend the Montreal Annual Conference. He began his initial employment as a director undertaking the effort of achieving APCO’s status as an American National Standards Institute (ANSI) certified standards development organization, as well as developing the Sunshine Fund, and managing human resources (HR). He was promoted to Chief Administrative Officer in 2009 with a job expansion that now includes HR, IT, facilities oversight and the APCO store.
Prior to coming to APCO, Ricky was a senior manager with Panasonic primarily involved with HR, standards and some public relations functions. He and his wife relocated to Daytona Beach from Georgia. His wife, Phyllis, and he recently celebrated their 44 th wedding anniversary. They have a son and two grandchildren, who also live in the Daytona Beach area.
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APCO International has issued a call for participation for committee members to participate in the development of APCO Standards. We currently have openings on our technical, training and operational sub-committees.
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Westerville 9-1-1 Communications, OH, has met the minimum training standards for the APCO International Agency Training Program Certification and has been awarded certification as of June 21, 2017.
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Belleville News-Democrat
The expiration date for a law that authorizes and helps provide money for 9-1-1 services in Illinois is quickly approaching. However, Gov. Bruce Rauner’s administration has said it won’t support the bill because the surcharge increases are too high.
Brett Reynolds, the president of the Illinois Association of Public-Safety Communications Officials, asked that Rauner demonstrate his support of 9-1-1 services and public safety by passing the bill, which passed through the general assembly with widespread bipartisan support.
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WFAA
"Nothing can prepare you for doing CPR on an infant," Rowlett (Texas) resident, and grandmother to baby Logan, Jessica Ogg said. "Having that person in our ear saying it is going to be okay, this is what you do, made all the difference in saving his life."
Logan’s family does not know the stranger who was on the other end of the phone line but said they are forever appreciative for his voice telling them what to do. "He was the voice of reason we needed."
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Urgent Communications
Public safety organizations in certain states could begin using a prioritized FirstNet service on AT&T’s commercial network very soon, if their governors decide to accept the initial state plans delivered today by FirstNet that outline the deployment of the much-anticipated nationwide public safety broadband network (NPSBN).
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Popular Mechanics
The nationwide roll-out of the 9-1-1 system was a difficult endeavor, and one that only made it past the finish line thanks to a charitable foundation.
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