In light of the ever present threat of cyberattack, APCO wants to ensure that all of our members, agencies and public safety partners remain up to date on best practices and recommended approaches with regard to cybersecurity. APCO believes it is important for emergency communications centers to prepare for this threat by training their personnel, performing initial and ongoing audits, creating a cyber response plan and taking proactive steps to defend their enterprise. This updated guidance and information is the first in a new series of periodic updates and articles from APCO on cybersecurity and emergency communications.
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Join us for APCO's Public Safety Broadband Summit being held May 1-2 in Arlington, VA. At this year's Summit, APCO will lay out its vision for Next Generation 9-1-1 and the role of broadband technology for public safety. Cybersecurity experts, 9-1-1 professionals, policymakers, innovative technology providers and FirstNet officials will share their expertise and describe the latest developments for public safety communications. Attendees will be part of an evolving conversation about the importance of seamless interoperability, standards and federal legislation for NG9-1-1.
Check out the full schedule and register for this year's Summit.
Join us for dinner! Following the program on Tuesday, APCO will again be hosting the Public Safety Communications Leadership in Policy Awards Dinner. This elegant evening is an opportunity for APCO to recognize individuals who serve public safety communications and underscore how their efforts contribute to the success of our industry's mission. Join us for this event.
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Do you want your original design on a T-shirt for APCO 2018? If so, there are still a few hours left for you to submit your design for the APCO 2018 conference T-shirt.
Deadline to submit your design is TONIGHT at midnight ET.
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APCO's Certified Public-Safety Executive (CPE) Program is enabling professionals from around the country to develop the knowledge and skills necessary to lead our industry forward. If you share their passion for effectively addressing the many challenges we’re facing in public safety communications, apply today for the next CPE class, which begins July 4. The application deadline is May 15 and seats are limited. For more information
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 Pam Kaufman, RPL, is currently a Project Manager with Caliber Public Safety where she works with public safety customers on CAD, mobile and RMS implementation projects. Her previous employment was with APCO International as the EMD Program Manager, where she oversaw all aspects of the EMD Program, including curriculum development. Prior to APCO, she was the Assistant Director of Communications of the South Bend (IN) Police and Fire Communications where her duties included all aspects of training, EMD management and quality assurance. Pam resides in Port Orange, FL and is an avid NASCAR fan.
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On April 18, Senators Amy Klobuchar (MN) and Richard Burr (NC) introduced a resolution designating April 2018 as National 9-1-1 Education Month. Among other things, the resolution recognizes that "the 9–1–1 system is the connection between the eyes and ears of the public and the emergency response system in the United States and is often the first place emergencies of all magnitudes are reported, making 9–1–1 a significant homeland security asset." The Senate urges "the people of the United States to observe the month with appropriate ceremonies, training events, and activities."
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Michigan Live
Response times have fallen as the city introduces a new $8.3 million emergency communications dispatch center.
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Sugar Land Patch
Amanda Davis has been recognized as the 2018 Trainer of the Year by the Texas Association of Public Safety Communications Officials.
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ABC Action News WFTS Tampa Bay
Tamika Greer went the extra mile to track an elderly woman wandering lost in the forests of Central Florida.
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The State Journal-Register
From emergency response to calming callers to sending backup in dangerous situations, "they think three steps ahead."
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News 8 wtnh.com
Public safety telecommunicator Stacie Rosedale helped deliver a healthy baby girl during a 9-1-1 call.
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Registration is now open for these APCO Institute courses just added to our training schedule.
Active Shooter Incidents for Public Safety Communications, 2nd Edition, #49930 – Tallahassee, FL – 5/22/2018
Active Shooter Incidents for Public Safety Communications, 2nd Edition, #49931 – Tallahassee, FL – 5/24/2018
Active Shooter Incidents for Public Safety Communications, 2nd Edition, #49953 – Tallahassee, FL, – 5/23/2018
Communications Training Officer 5th Edition, #49927 – Dayton, WA – 10/29/18 – 10/31/18
Crisis Negotiations, #49928 – Dayton, WA – 11/01/18
Public Safety Telecommunicator 1, 7th Edition, #49945 – New York, NY – 6/18/2018/ – 6/22/2018
Active Shooter Incidents for Public Safety Communications, 2nd Edition, #49946 – New York, NY – 6/25/2018
See the full schedule for all upcoming live courses.
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