 You can place your orders through the APCO online store now until July 2. Conference attendees can save on shipping by entering the code APCO2018 in the shopping cart. You will pick up your orders at the registration booth at APCO 2018. Place your order.
Please note, shirts and other APCO merchandise will not be available for purchase onsite this year.
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Getting Text-to-911 Right: Implementation, Recording and Quality Assurance Best Practices
June 27, 2018 | 1:00-2:00 p.m. ET
This webinar will cover:
- Best practices for implementing text-to-911
- Options for recording 9-1-1 texts, and why relying on basic text handling logs is not enough
- How to avoid the pitfalls of short-term solutions by deploying a recording system that complies with the i3 standards
- Tips for evaluating your telecommunicators’ handling of 9-1-1 text messages and much more!
Sponsored by NICE Public Safety
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 Lysa Baker has worked in public safety communications for 21 years, beginning her career as a telecommunicator in 1997. She was a CTO, supervisor and reserve police officer. After leaving the PSAP environment in 2009, she became the training coordinator for the Association of Central Oklahoma Governments, with 22 PSAPs in the region, remaining in that role until early 2017. Lysa then pursued being an instructor full-time. Lysa graduated from the inaugural Certified Public-Safety Executive (CPE) program in early 2017 and is a Registered Public-Safety Leader (RPL). Lysa serves as the State of Oklahoma TERT Coordinator.
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RadioResource
The commission is reviewing rules for 9-1-1 service providers on circuit diversity, performance and outage notification to PSAPs.
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RadioResource
Verizon and the Fixed Wireless Communications Coalition (FWCC) joined APCO International, which has questioned an interference study conducted by RKF Engineering in support of unlicensed in the 5.925 – 6.425 GHz band.
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Los Angeles Times
Your iPhone will soon be able to share your location data automatically if you ever have to call 9-1-1, Apple Inc. announced Monday.
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Gizmodo
The cyberattack cut emergency responders off from the 9-1-1 network in Madison, Wisconsin.
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