Lee Ann is the Operations Manager for the Essex Regional Communication Center. She began her career in West Newbury, Massachusetts, in 1998 where she still works part-time as their Emergency Management Director, and an occasional dispatch shift.
Discovering a passion for teaching and the 9-1-1 profession, Lee Ann has served on numerous boards and committees including five terms as president of the Massachusetts Communication Supervisors Association. Lee Ann has enjoyed teaching both live and online classes as an APCO Adjunct Instructor during her time off since 2012. When she is not working or teaching, she loves spending time with her family, dogs and miniature horse.