Join APCO’s senior staff for an intensive, one-day training event focused on Next Generation 9-1-1, cybersecurity and other challenges facing emergency communications centers with changes in technology. The interactive sessions will use a variety of scenarios and exercises to, as one attendee put it, provide "an outstanding look and deeper dive into a complicated problem that provides simple, easy to implement steps and procedures." View the program
Envision: The Future of Emergency Communications January 15, 2019 | Tampa, Florida
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January 1 marks the beginning of the APCO scholarship application period. Silent Key and CAC scholarships can be used for APCO Institute training, including the Registered Public-Safety Leader (RPL) and Certified Public-Safety Executive (CPE) programs, and to attend APCO educational events. The deadline for CPE scholarship applications is February 15 and for general scholarships is March 31. For more information
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The APCO Institute is now accepting applications for Class 07 of the Certified Public-Safety Executive (CPE) Program, which begins in July 2019. If you’re ready to join the more than 60 program graduates who have committed to leading our industry forward, apply now. Scholarship applications for the CPE Program will be accepted January 1 – February 15, 2019. For more information
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Redwood Falls Gazette
The system has been used in life-threatening situations when speaking was not an option.
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Spectrum News
As the first link in the chain of first responders, public safety telecommunicators often de-escalate a tense situation before police arrive on the scene.
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StateTech A recent Motorola report says communications managers must constantly evolve in response to the changing cyberthreat landscape.
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Charleston Gazette-Mail
Governor Justice announced that the change will mean that all of its 9-1-1 fees go to fund emergency call centers. Currently, $4 million of the fees are diverted.
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Register now for these featured APCO courses. Communications Center Supervisor, 4th Edition, Crestview, FL, #51821 - 12/11/19 - 12/13/19 Call Processing Incidents Involving Veterans With PTSD, Long Beach, CA, #51591 - 1/28/19 Communications Center Supervisor, 4th Edition, Suwanee, GA, #51823 - 1/29/19 - 1/31/19 Customer Service in Today's Public Safety Communications, Normal, IL, #51773 - 2/4/19 Communications Training Officer 5th Edition, Tupelo, MS, #51646 MS State Rate - 2/4/19 - 2/6/19 Disaster Operations and the Communications Center, Normal, IL, #51774 - 2/5/19 Customer Service in Today's Public Safety Communications, Gulfport, MS, #49107 MS State Rate - 2/8/19 Fire Service Communications, 2nd Edition, Cambridge, MA, #52255 Mass. Fees - 2/11/19 - 2/14/19
See the full schedule of upcoming live courses.
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