“Speaking at the annual conference rejuvenates me. It reminds me why I love APCO and have dedicated my career to public safety. I get more out of speaking than anyone who happens to attend my presentation. I leave conference re-energized and with a renewed enthusiasm for my job.” - Angela Bowen, MSPSE, CPE, RPL, Manager, Instructional Services Division Georgia Public Safety Training Center

 

Interested in getting re-energized? Submit a proposal to speak at APCO 2020 taking place August 2-5 in Orlando. As a presenter, you will receive one complimentary full conference registration. Deadline is December 19.

Chicago telecommunicator Lauren Trylovich, a former paramedic was “confident” and “courageous” according to the woman who revived her sister at Trylovich’s direction.  

Olean Times Herald
The 31-foot, $130,000 command center uses cell towers to connect to the internet. The mobile command post was deployed to the scene of a gas tanker rollover on October 16, 2019.

Among those recognized were public safety telecommunicators in the Raleigh-Wake Emergency Communications Center. They were praised for quick thinking in the wake of the January shooting of a Raleigh police officer.

Jessica Nguyen is an 11-year veteran of the Richmond County department who was named "First Responder of the Year" in part for her response to a call in which a juvenile was shot and killed.

Officials credit the use of a technology called RapidSOS with helping them more rapidly locate callers in distress.

As wildfire season reaches its height in Southern California, Juliana Rubio, who nearly lost her home to a fire 16 years ago, and her team can dispatch a fire response crew within 30 seconds of receiving the emergency call.