NICE
PSC eNews Weekly
Friday, January 10, 2020
Important Updates From DHS and CISA

The U.S. Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), has issued two important updates regarding increased tensions in the Middle East and potential retaliation against U.S. assets.  APCO encourages all members and agencies to read these articles and take appropriate actions. 

On January 7, 2020, CISA issued a CISA Insights document entitled, "Increased Geopolitical Tensions and Threats” pertaining to the increased tension with Iran. You can read the new CISA Insights at https://www.cisa.gov/sites/default/files/publications/CISA-Insights-Increased-Geopolitical-Tensions-and-Threats-S508C.pdf

CISA has posted Activity Alert (AA) AA20-006A: Potential for Iranian Cyber Response to U.S. Military Strike in Baghdad (TLP:WHITE) to the CISA/US-CERT website at https://www.us-cert.gov/ncas/alerts/aa20-006a.

 
Registration for Nexus Opening Soon

How would you prepare today if you could time-travel to the emergency communications center (ECC) of tomorrow? APCO's new event, Nexus, will provide you with the next best thing, an interactive experience of diverse scenarios handled like they will be in the ECC of the future. Starting with the moment a 9-1-1 call comes in, you will be immersed in a comprehensive and educational 360-degree view of next generation emergency incident response.

The future is coming. Nexus is designed to put you under the headset and in the scenario, from start to finish. Don’t miss this first-of-its-kind event!

Check out apconexus.org for updates. Sign up now to receive a discount code for 20% off registration fees.

 
#TeammatesInAction: El Paso Fire Department 911 Communications Division
Read how the public safety telecommunicators at El Paso Fire Department 911 Communications Division worked together tirelessly and diligently during the August 3 active shooter incident in a local Walmart.
 
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9-1-1 Metro Public Safety Telecommunicator Shortage in Nashville
Fox 17 Nashville
Telecommunicators say they are exhausted because they must cover for so many open positions, and the retired fire chief says that the entire system should be revamped with a new facility and updated technology.
 
Text to 9-1-1: Does Your Local Call Center Have the Capability?
11 Alive
The capability is expanding in the Atlanta metropolitan area. Authorities say calling is still the best way to get emergency help, but texting is also available.
 
Prince George (Virginia) Police Unveils Text-to-911 system
The Progress-Index
Police Captain Michael Taber said the new system improves communications between the ECC and the public although it “require(s) going back and forth between the caller and the 9-1-1 center.”
 
Australian Bushfires Causing Major Telecommunication Outages, Hams Asked to Remain Alert
ARRL
Wireless Institute of Australia President Greg Kelly said radio amateurs should pay attention to the possibility of aiding emergency communications. He said access to the RF spectrum is premised on amateur help in such circumstances.
 
City Hall Wants New 9-1-1 Dispatch Center Included in Police, Fire Training Complex
Argus Leader
The Sioux Falls building is estimated to cost $8-$11 million. The cost would be divided between Sioux Falls and Minnehaha County, South Dakota.
 
Alaska Department of Public Safety Announces Plans to Improve 9-1-1 Services
11 KTVA
The state is formally requesting that wireless carriers upgrade 9-1-1 coverage to fill in gaps for 80% of the state that now lacks it.
 
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Product & Service Announcements

SC County Replaces CAD System With New Tech

 
 
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