Earn CDEs by registering for an upcoming APCO webinar. All webinars are free to APCO members and $59 for non-members. Earn one CDE for each webinar.
3 Tips to Lower Your Public Safety Network’s Total Cost of Ownership Sponsored by Aviat Networks November 5 | 1:00 – 2:00 p.m. ET Register
Location Is Everything: How GIS Technology Transforms Next Generation 9-1-1 Sponsored by Hamilton NG911 November 12 | 1:00 – 2:00 p.m. ET Register
Managing and Leading 9-1-1 During the Craziest of Crazy Times Sponsored by Hexagon November 18 | 1:00 – 2:00 p.m. ET Register
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Officials for APCO International and NENA adopted on October 27, 2020, a Memorandum of Understanding (MoU) to guide the joint standards development work undertaken by the two organizations when renewing a joint standard. One such example is the Standard for Telecommunicator Emergency Response Taskforce (TERT) Deployment (1.103.2-2015), which is up for its next five-year review this year. Separately, the two organizations conduct their standards work utilizing somewhat different procedures; the MoU serves as a bridge across these small differences in process.
“APCO International was pleased to adopt the MoU so the mutually beneficial work of joint standards may progress smoothly in furtherance of the joint interests of APCO and NENA members,” said Margie Moulin, President of APCO International.
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This standard will provide guidance to emergency communications centers (ECCs) of all types and sizes about opportunities for employee advancement or promotional levels. It will recognize the changing roles within ECCs and emphasize the need to effectively manage resources, accounting for situational analysis and critical decision-making responsibilities. Apply
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The APCO Institute is accepting applications for the Registered Public-Safety Leader (RPL) Program for dates beginning March 2021. This instructor-led online program is designed for professionals whose goal is to develop the management and supervisory skills needed to foster successful emergency communications center operations. Learn more
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The Jefferson County, Colo., Communications Authority (JeffCOMM) is the 73rd emergency communications center (ECC) in the United States and first ECC in the state of Colorado to implement the Automated Secure Alarm Protocol (ASAP). Colorado became the 16th state in the United States plus the District of Columbia to participate in the ASAP program. The Ramsey County, Minn., Emergency Communications Center (RCECC) is the 76th ECC in the United States and first ECC in the state of Minnesota to implement the Automated Secure Alarm Protocol (ASAP). Minnesota became the 17th state in the United States plus the District of Columbia to participate in the ASAP program. Read more
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Alexandria, VA – Milwaukee County Office of Emergency Management 911 Communications, WI, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
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The Bay Observer
The Halton (Ontario) Regional Police Service receives hundreds of calls each year from children who were given cell phones as toys.
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C&G Newspapers
South East Regional Emergency Services Authority (SERESA) public safety telecommunicator Kathryn Schmelzer was praised for her hard work, attention to detail and calm approach taking 9-1-1 as well as non-emergency calls and for dispatching police, fire and emergency medical services.
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3 WRCB TV
Hamilton County, Tennessee, is giving merit-based tests to determine which of its public safety telecommunicators are best suited for promotion to supervisors.
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Fox 54
Sgt. Jessica Wright was named a First Responder of the Year after nomination by her colleagues. She said she didn't know at first that it could be a career, but being a public safety telecommunicator "became a passion and a profession.”
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The News-Enterprise
Elizabethtown Police Department’s nine-person team was awarded the 2020 KENA-APCO PSAP of the Year Award for its dedication to continuous improvement, customer care, promotion of emerging technology and leadership by example.
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