Topics include NG9-1-1, cybersecurity, location accuracy, new technologies and more.
Experience APCO's Emerging Technology Forum, December 1-3, virtually. Learn about the latest in emergency communications with 20 educational sessions, tech talks and keynotes. Take a look at the dynamic speakers we have lined up from across the country who will share their challenges and insights. View the full program to plan your schedule and take a look at the virtual exhibit hall to get an idea of the products and services that will be showcased.
Register
Registration closes at 5 p.m. ET on November 30.
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The FirstNet App Ecosystem – A Powerful Way to Connect With First Responders in the Field
December 9 | 1:00 p.m. ET
Free for members and worth one CDE
With FirstNet, first responders in the field have access to purpose-built devices and “always-on” access to voice, data and video. And agencies are increasingly using mobile apps to communicate, meaning powerful new ways to share critical information with those who request your support and respond to the call. In this webinar, discussions will focus on the apps first responders are using and identify new ways your PSAP/ECC can use these innovative solutions to help speed response times and improve coordination. Register
Sponsored by FirstNet Built with AT&T
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Earn CDE credits before the end of 2020 with APCO Institute online courses that can be completed in three weeks. All courses begin December 2 and end by December 22.
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Effective December 7, all multi-student registrations for APCO Institute courses will undergo an automated prerequisite review process. This new process verifies that each student registered has met all the requirements necessary to be eligible to take a selected course. If any student does not meet all the prerequisites needed, the new feature will list the requirements needed for that student to be eligible to participate in the selected course. An immediate opportunity to upload the required documentation will allow for continued course registration. For more information, contact us at institute@apcointl.org.
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The Raleigh-Wake County (North Carolina) Emergency Communications Center, The Ontario County (New York) 9-1-1 Center, the Martinsville-Henry County (Virginia) ECC and Murfreesboro (Tennessee) Police Department Emergency Communications are the latest ASAP certified locations.
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We have an organizational partnership with the Radio Club of America. This year their Technical Symposium and their Awards Banquet are being held virtually, and both are open to the public. The Technical Symposium has a focus on the 100th anniversary of broadcasting in the U.S., which started with Pittsburgh radio station KDKA.
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Fort Lee Traveller
The U.S. Army singled out an intergovernmental agreement between the base and Prince George County (Virginia) for recognition. The agreement has resulted in use by Fort Lee Directorate of Emergency Services of the community’s 9-1-1 CAD system and a combined electronic emergency response for both jurisdictions.
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CBC
Telecommunicators across the country suffer from PTSD, depression and other mental health conditions because of the trauma they are subject to on emergency calls, APCO Canada officials say. A mental health survey is underway to gauge the extent of the problem.
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Benton County Enterprise
E911 Director Jessica Mayfield started October 19 and has set her sights on fully staffing the center, improving training and morale, modernizing equipment and upgrading community relations. She wants to “staff the center fully with highly qualified individuals who share my passion for 9-1-1.”
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WINK
The man sent 35 texts to Charlotte County public safety telecommunicators including, “I am having a breakdown,” “USA having a breakdown,” and “Nuclear attack imminent.” After responders tracked the sender down, they determined there was no emergency, and he was taken into custody.
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British APCO Chief Executive Officer Ian Thompson died suddenly at home on November 16. Ian has played a pivotal role in advancing BAPCO and indeed turning it around into being the successful organization that it is today.
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John W. Moyers, 60, of Knoxville, Tennessee, passed away on November 10. John worked for Tennessee Emergency Management Agency (TEMA) Communications for 20 years as a Radio Communications Technician (October 1994 – September 2014). In 2015, John left TEMA for the Tennessee Department of Health and served as its radio system analyst. John was instrumental in the TEMA radio system upgrade from low band to high band and TMAC in the '90s.
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69 News
Public safety telecommunicator Courtney Jakofcich followed up on a 9-1-1 hang up, one of hundreds the agency receives daily. Jakofcich directed firefighters to the home, saving the life of a woman whose house was on fire.
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Mission Critical Communications
Connecting the regions via fiber-optic cable is meant to smooth the transition to NG9-1-1 service by enabling resource, capability and cost sharing. Among the expected improvements will be easier transfer of misdirected 9-1-1 calls.
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News Star
Ouachita Parish 911 Emergency Communications District and the West Monroe Police Department found in a pilot program that working together reduced the time between a 9-1-1 answer and the time it takes for a responder to arrive at an emergency location.
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The Batavian
The money comes from a $1.20 monthly surcharge on cell phone bills and is slated for $10 million for county 9-1-1 systems statewide and another $45 million for public safety radio system maintenance and upgrades to systems used by first responders.
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