Members - don't miss your opportunity to save $100 on APCO 2021 full conference registration by registering this Monday, April 5. Not a member yet? Sign up anytime before 11:59 p.m. ET on Monday and you'll save an additional $200 on registration.
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April 22 | 1:00-2:00 p.m. ET
Free for members and worth 1 CDE
For 9-1-1 center managers, the past year has been more challenging than most. In addition to the everyday concerns of hiring, training, scheduling, retaining, monitoring quality and performance of employees, and budgeting for lean times, managers are now dealing with the after-effects of COVID and navigating new challenges around how to best manage and motivate multi-generational staffs. Join 9-1-1 leaders for this Top Staffing Challenges Q&A Roundtable as they discuss top challenges and steps they’re taking to mitigate the potential outcomes from these challenges.
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Sponsored by NICE
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Experience the emergency communications center of the future from the moment a 9-1-1 call comes in. Nexus takes real-life scenarios from mass casualty incidents to combined cyber/physical attacks and focuses on the communications between dispatchers and responders. Register now for the virtual event taking place May 26-27. Check out the schedule of events now and keep an eye out for more program details in the coming weeks.
APCO will also host the Public Safety Communications Leadership in Policy Awards virtually on May 26. The event is free for all. Visit the website to check out this year's winners and register to attend the awards ceremony.
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APCO presents awards to public safety communications personnel who have demonstrated the highest levels of personal and professional conduct and performance in the line of duty. Members and non-members from any agency, any municipality and any chapter can nominate a colleague, an emergency communications center or even yourself. The deadline to submit is tonight at 11:59 p.m. ET.
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April 1, Congresswoman Norma Torres (CA) and Congressman Brian Fitzpatrick (PA), along with several of their colleagues, reintroduced the 9-1-1 SAVES Act. If enacted, this bipartisan legislation would require the Office of Management and Budget to categorize public safety telecommunicators as Protective Service Occupations (rather than administrative/clerical) in the Standard Occupational Classification. Read APCO’s press release about the reintroduction.
APCO will launch a grassroots advocacy campaign following the introduction of a companion bill in the Senate, which is expected in the near future. Stay tuned for further updates.
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EMS 1
Gov. Laura Kelly signed into law a measure giving public safety telecommunicators the same designation as law enforcement, firefighters and EMS providers.
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South Coast Today
The center was named after Michael A. “Sully” Sullivan who died March 23, 2019. The police chief called the 18-year department veteran “the heart and soul of the dispatch center.”
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News Channel 10
Some public safety telecommunicators spent the night on cots at Amarillo Emergency Communications Center and another stayed at a nearby hotel to avoid a long commute.
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Mission Critical Partners
Mission Critical Partners announced today that Kevin Murray, the firm’s cofounder and executive chairman, was selected to receive a 911 Honor Award from the NG911 Institute, in the Industry Professional category. The NG911 Institute works to advance deployment of Next Generation 9-1-1 systems nationwide.
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