NICE
PSC eNews Weekly
Friday, May 28, 2021

Yesterday the Federal Communications Commission adopted an order staying – or suspending – provisions of its rules for the 4.9 GHz spectrum band that would permit licensing of the spectrum for commercial purposes. This action is responsive to requests from the public safety community and warnings that the recent changes to the 4.9 GHz rules would cause problems for emergency communications.
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APCO has identified a cyber compromise scheme that could have an impact on our organization. We encourage all APCO members to refresh their awareness of this type of cyberattack. According to the DHS Cybersecurity and Infrastructure Security Agency (CISA), "Business email compromise (BEC) is a scheme in which cybercriminals send out targeted email messages to personnel with finance or resource roles within an organization in order to trick them into transferring funds to the cybercriminals. Frequently, the BEC emails are made to look like they are from senior executives within an organization or trusted vendors to increase the urgency for victim individuals.”
 
It is especially important to understand and recognize these scams for individuals with the ability to facilitate financial transactions or that handle sensitive personal or financial information. If you have any questions please contact your elected leadership or APCO staff at Cybersecurity@apcointl.org.
 

Earn CDEs and advance your emergency communications knowledge. Register for an upcoming course:

 

June 15 | 1:00 - 2:00 p.m. ET

Free for members and worth 1 CDE

As an ECC professional, you do much more than take 9-1-1 calls and dispatch first responders in the field. You collect and share vital information from an incident. You connect information provided by the public with the response activities happening in the field. And that information is coming at you from more places than ever, as your systems are upgraded to integrate new NG9-1-1 features. As the front-line responders, you play a pivotal role in helping all responders update their tactics to catch up with the technology.

In this webinar, you’ll learn about apps in the FirstNet® App Catalog that can help make your critical connections more effective and efficient. You’ll hear how those apps go through a thorough evaluation and why they’re trusted.

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Sponsored by FirstNet, Built with AT&T

 
Comtech Safety & Security Technologies
Hexagon Safety & Infrastructure

APCO seeks workgroup members to participate in the creation of an ANSI National Standard (ANS) that will establish criteria for minimum operational support requirements for a remote work situation for public safety telecommunicators (PSTs), administrative staff of an emergency communications center (ECC) and 3-1-1 operators (where appropriate). If you are interested in participating, complete the online application by June 28.
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Earning CDEs yearly is a requirement for recertification of APCO certifications for core disciplines. Ensure you stay on track and up-to-date with your recertification requirements by logging in to your training record at Training Central to check your discipline requirements and view what you need to recertify.

 
Industry News
Despite the pandemic, the ASAP program ended calendar year 2020 with a total of 80 implementations. The 88th implementation was achieved on May 25, 2021. The demand for ASAP remains at an all time high. These are some of the most recent implementations.
 
News 4 Nashville
During the pandemic, the Davidson County (Tenn.) ECC improved the speed of its call response, but officials believe they will need additional staff to maintain the same level of service.
 
Yahoo! Movies
Emergency communications centers are among those targeted, according to the FBI.
 
KCTV 5
The child called 9-1-1 on her stricken neighbor’s cell phone without the password and relayed lifesaving information to the public safety telecommunicator.
 
Eventide Inc
Watson Consoles
WSAZ 3
Public safety telecommunicator Amy Klaiber took the call and dispatched help to the scene for the injured deputy.
 
23 ABC News Bakersfield
Emergency medical dispatcher Sylvia Ricks was honored as an exceptional leader and mentor. She has maintained the lowest time for call entry in the ECC.
 
 
TC Communications
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