This quarter’s Young Professional Spotlight is Monica McCullough. Monica is a 29-year-old Communications Training Officer for Williamson County Department of Emergency Communications in Franklin, Tennessee, where she has been employed for just over three years. She is also a single mother of her 10-year-old daughter. Monica is known for her focus on continuing education, her recent acquisition of her CMCP and her positive presence on the floor.

This APCO course is designed for telecommunicators who want to enhance their knowledge, skills and abilities to serve as a member of a tactical/incident dispatch team. Using scenarios and practical exercises, students explore the issues involved in responding to major incidents to hone the skills needed to fulfill the role and responsibilities for tactical dispatch. Topics include information on individual performance and how to work together in teams to manage emergency incidents that require the coordinated response of multiple agencies and jurisdictions. This course is worth 16 CDEs and will be available in the APCO Virtual Classroom February 17-18, or online February 2-22 and March 2-22.
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The Health & Wellness Committee started the year off with a 30 day yoga challenge from Yoga With Adriene. Every day in January we have been posting a new challenge to APCO's Facebook page, and if you haven't been following along, it's not too late to start! We encourage you and your co-workers to participate and promote wellness in your ECC.

Active Shooter Incidents for Public Safety Communications, 2nd Ed. (8 CDEs) | January 19 - February 8

Bullying and Negativity in the Communications Center, 2nd Ed. (8 CDEs) | January 19 - February 8

Communications Center Supervisor, 5th Ed. (24 CDEs) | January 19 - February 22

Public Safety Telecommunicator 1, 7th Ed. (40 CDEs) | January 26 - February 22