Registration for APCO 2022 opens on April 4, Flash Day! As a member you already save $200 on your registration, and on Flash Day you can save an additional $100. If you are not currently a member, join on or before April 4 to enjoy the full $300 off.
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APCO's annual Emergency Communications Center Awards (previously PSAP Awards) and Technology Awards program is now open and ready to accept your nominations. The APCO awards seek to honor the everyday heroes in emergency communications, as well as ECCs that exemplify technological excellence.
Submit a nomination
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On January 31, FCC Chairwoman Jessica Rosenworcel appointed Debra Jordan as Chief of the agency’s Public Safety and Homeland Security Bureau. APCO has a long history of collaboration with the Bureau, which handles a wide range of regulatory issues important to APCO’s members. APCO congratulates Ms. Jordan on her appointment and looks forward to working with her and the entire Bureau on advancing public safety communications.
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An APCO Illuminations subscription provides 12 months of relevant topics for emergency communications personnel. Earn up to 12 CDEs with an annual subscription. Upcoming topics include:
- Emergency Medical Dispatch (EMD) Track: Spinal Cord and Vertebral Column — Begins March 1. Register
- General Track: Civil Unrest and Threats to Government Buildings — Begins March 1. Register
- Communications Training Officer (CTO) Track: Facts Not Opinions — Addresses accurate and concise written documentation — Begins April 1. Register
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The following agencies have received APCO Agency Training Program Certification, a Project 33® Initiative:
Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.
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KGET
The four-week public safety course could help with the rising volume of calls in the city. Bakersfield offers a chance to receive up to a $1,500 hiring bonus for course graduates who apply for employment.
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Arizona Daily Sun
Telecommunicator Sam Klocke aided the rescue of a man who had collapsed in his home, and a few days later guided a father through chest compressions on his baby who was not breathing.
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13 News Now
More money for college and longevity pay will go to employees, which officials say will aid recruitment.
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Flint Beat
Until January 27, the 10-year veteran of Genesee County 911, James Young, had experienced only two such calls in his entire career.
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By CJ Nash
One of the most important things to remember when you receive missing person/lost children calls for service is that you must abandon any preconceived notion that your agency, even as the primary jurisdiction, is the only agency necessary to handle the call.
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APCO member and public safety telecommunicator Joseph Cory Thompson, 49, passed away January 24 at High Point Regional Hospital in North Carolina. Thompson was a telecommunicator for Randolph County (North Carolina) Emergency Services. His personality shined in the telecommunication room and on the radio. His work family defined him as the calm voice needed that has talked many in the community through some of the worst days of their lives.
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