NICE
PSC eNews Weekly
Friday, April 1, 2022

Monday is the day that members can save $100 on a full conference registration for APCO 2022. Make sure you register (online only) on Monday to take advantage of this deal.

Non-members can join any time before the end of the day on Monday to save a total of $300 on registration. 
Learn more.

 
Comtech Safety & Security Technologies
Hexagon Safety & Infrastructure

The 2022 NPSTW contest is still going on. If you haven't already, head to the website and tell us what superpowers you think telecommunicators have that make it possible to do your life saving work. And while you're there, vote for your favorite entries! Two winners will receive a $100 gift card for their ECC.

 

The deadline to join a working group to assist with the development of a standard on Common Computer Aided Dispatch (CAD) Public Safety GIS Identifiers has been extended to April 29.
Join now

 

This online course addresses all aspects of customer service in the emergency communications industry. The training will cover issues related to customer attitudes and expectations, the dynamics of customer service in public safety, quality control, investigating complaints and more. Worth 8 CDEs.

Register: April 6 - 26 | April 20 - May 10 | May 11 - 31 | June 1 - 21

 

Resources & Recommendations for Calls Involving Missing Children on the Autism Spectrum (free for all)
April 27 | 1:00 - 2:00 p.m.
Sponsored by NCMEC

A Formula for Public Safety Success
May 4 | 1:00 - 2:00 p.m.
Sponsored by Hexagon

 

Along with APCO certification, both courses are worth 32 CDEs each.

 
Industry News
WTOL 11
Public safety telecommunicator James Theiss said 911 Regional Council of Governments telecommunicators in Ohio receive too little training, they are overworked and the agency is understaffed.
 
CantonRep.com I The Repository
Officials say the streamlined system will speed 9-1-1 response and reduce frustration for emergency callers.
 
WDRB.com
The state’s first Active Shooter Response system terminal will allow local businesses to use buttons in their establishments to alert the emergency communications center with an address and a map of the location in case of an active shooter.
 
KBTX 3
Emergency communications centers for Brazos County, Texas A&M, and the cities of Bryan and College Station would be consolidated under the plan.
 
Eventide Inc
 
TC Communications
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