You are a hero behind the headset. Regardless of your tenure in this industry, you’ve made a difference in someone’s life. Every time you look in the mirror, please reflect and remember that. On behalf of the APCO International Executive Committee and Board of Directors, I’d like to extend our thanks and gratitude for what you do every day as first responders. Happy National Public Safety Telecommunicators Week to my brothers and sisters behind the mic, I applaud you! Read more
Registration for APCO 2022 is now open! Visit the website to check out all of the registration options, and be sure to register by July 8 to lock in the early bird rate.
We can't wait to honor emergency communications personnel next week during NPSTW! We've been collecting responses for our NPSTW contest — superpowers held by or needed by telecommunicators. Crystal balls, telepathy, supersonic hearing, being the calm in the storm and so much more! Read the entries and vote for your favorites.
St. Clair County, Michigan, law enforcement agency administrators are recognizing National Public Safety Telecommunicators Week April 10 through 16 by not requiring staff to wear uniforms and by bringing them small gifts to show their appreciation.
On his way home from his shift, public safety telecommunicator John Walmsley stopped his car, told a bystander to call 9-1-1 and talked a woman off the bridge as police officers and a mental health clinician arrived.
This summer Yavapai College will initiate its Public Safety Dispatcher Academy at the Northern Arizona Regional Training Academy (NARTA) on Yavapai College’s Prescott Campus.
When someone calls 9-1-1, public safety telecommunicators will send a link that enables local officials to see the emergency scene through the caller's smartphone.
The Indiana Statewide 911 Board partnered with INdigital to translate text-to-9-1-1 messages into English when the texts originate in a different language.
Public safety telecommunicator Angela Powers of Norfolk Fire & Rescue coached the baby’s grandmother through delivery of her granddaughter just before paramedics arrived.
