Powerful Hurricane Ida made landfall in Louisiana on August 29, 2021, causing degradation and loss of critical 9-1-1 voice and routing circuits. Join us for Nexus 2022 November 2-3 in Arlington, Virginia, for an interactive walk-through of scenarios from real events, such as this one. See what a future Next Generation 9-1-1 response could look like. Nexus 2022 will demonstrate the art of the possible by bringing NG9-1-1 technologies to life.
Register now
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Offered as the pre-conference course at APCO 2022, Cybersecurity Fundamentals for the ECC will take place on Saturday, August 6, in Anaheim, California. Taught by a cybersecurity expert, topics covered include why emergency communications centers (ECC) are a target, how to protect your agency, mitigation techniques and more. The course is worth 8 CDEs. Pre-registration is required.
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On Wednesday, August 10, slots are open for individual demos of APCO IntelliComm®, a criteria-based guidecard software for fire, law enforcement and emergency medical service operations.
Schedule now
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Tuesday, September 20 | 1:00-2:00 p.m. ET
Worth 1 CDE
Free for members; $59 for non-members
When an emergency call comes in, lives are on the line. Your telecommunicators have to get it right every time. But with turnover at an all-time high, and tenure at an all-time low, keeping telecommunicators engaged, well-coached, trained, confident and happy, so they can perform their best, is more challenging than ever. How can you improve retention and catch struggling telecommunicators before they slide down a slippery slope? Hear about the many innovative things one 9-1-1 center is doing to address these challenges. In this webinar, we’ll be joined by Kari Morrissey, Assistant Director for the Anoka County Emergency Communications Center.
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The Monitoring Association (TMA) Standards Committee has received confirmation from ANSI that the Public Comment Period for its TMA-AVS-01 Alarm Validation Standard is officially now open through September 13, 2022.
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KTVO
Officials say a $627,103 grant will be used to replace the 9-1-1 phone system and dispatch console.
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13 WIBW
Telecommunicator Teresa Taitano gave step-by-step instructions so family members could revive the woman who had collapsed and was not breathing.
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Santa Fe New Mexican
Higher wages and shift hour flexibility were among the changes the city commission enacted to address a recruiting crisis for the regional emergency communications center.
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KOAA News 5 Southern Colorado
Callers with non-life threatening emergencies will be transferred to speak to a nurse in Dallas, which officials expect will ease the pressure on the Pueblo emergency communications center.
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The Republic
It was the first time that overflow 9-1-1 calls rolled over automatically between the two counties.
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