APCO’s NG9-1-1 focused event, Nexus, was held live for the first time on November 2 and 3 in Arlington, Virginia. The event spanned two days, covering five real-life scenarios and how the 9-1-1 response could have been impacted by NG9-1-1 technologies. Coupled with these interactive panels was the 360 Experience, where our sponsors demo-ed the technological solutions discussed in each scenario. 

Thank you to those who were able to join us at Nexus this week and to our event sponsors; we hope you found it valuable and informative. We look forward to seeing you for the next Nexus in the spring of 2024. Read more

On October 31, APCO filed comments with the Federal Communications Commission related to the recently adopted Mandatory Disaster Response Initiative (MDRI). The MDRI outlines requirements for wireless service providers to promote roaming and other forms of assistance during disasters. Wireless service providers will be required to submit reports about the steps taken to provide service when their networks suffer outages. APCO’s comments express continued support for the MDRI and offer suggestions on information that should be included in the reports to assess service providers’ roaming capabilities and other efforts to provide service during disasters.

APCO has filed a project initiation with ANSI and has issued a call for participation for working group members to participate in the revision of the APCO ANS Minimum Training Standards for Public Safety Telecommunicators. This standard identifies minimum training, knowledge and skills needed for both new and veteran telecommunicators tasked with the duties of call taking and dispatch of law enforcement, fire and emergency medical services.
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November 8 | 1:00 - 2:00 p.m. ET
Free for APCO Members | Earn 1 CDE
Register

Is there really a ‘tool’ that can help you create an ECC “Dream Team?” You might be skeptical. We don’t blame you. Emergency communications is hard. Telecommunicators get burnt out. 9-1-1 supervisors and directors have a difficult job of building a program to train the continual influx of new public safety telecommunicators in a high-turnover field and creating a positive workplace culture that retains high performers.

Attend this webinar to learn how you can streamline and improve your training programs to create a high-performing and motivated “ECC Dream Team.”

Sponsored by Vector Solutions

Space is available for these courses starting in November:

Begins on November 15:

• Fire Service Communications, 2nd Edition (Virtual Classroom), 11/15/2022 - 11/18/2022

Begin on November 16:

• Public Safety Telecommunicator 1, 7th Edition, 11/16/2022 - 12/13/2022
• Communications Center Supervisor, 5th Edition, 11/16/2022 - 12/20/2022
• Communications Training Officer, 6th Edition, 11/16/2022 - 12/20/2022
• Law Enforcement Communications 11/16/2022 - 1/03/2023

Begins on November 23:

• Customer Service in Today's Public Safety Communications 11/23/2022 - 12/13/2022

Begin on November 30:

• Active Shooter Incidents for Public Safety Communications, 2nd Edition, 11/30/2022 - 12/20/2022
• Bullying and Negativity in the Communications Center, 2nd Edition, 11/30/2022 - 12/20/2022
• Comprehensive Quality 11/30/2022 - 1/10/2023

View all upcoming courses