Amber Waid has been a telecommunicator for most of her adult life after being led to the field by a law enforcement officer. Coming from a daycare facility, Amber says that she thanks God daily for her job. “I have a great passion when it comes to being a telecommunicator and was shocked when the investigator told me about the job because I did not even realize being a 9-1-1 operator was a thing.”
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This online course provides education about the issues and challenges posed by active shooter incidents. Topics addressed include preparedness, response and the role the telecommunicator plays following an incident. Upcoming dates: January 4 - 24  | January 18 - February 7 | February 1 - 21 | More dates 

Bob Bearss has been involved in designing RF and microwave backhaul systems for the City of San Diego public safety systems for over 18 years. In addition to his time with the City of San Diego, he designed radio communications systems for various public and private organizations. He is the lead engineer on the city’s APCO P25 project and is the engineer in charge of all FCC licensing requirements, applications and modifications. Robert is also a member of California Public-Safety Radio Association (CPRA) and has worked with the frequency advisory committee with regional frequency coordination.

Earn CDEs in an online course starting in January:

Beginning on January 4

• Active Shooter Incidents for Public Safety Communications, 2nd Edition (8 CDEs)
• Bullying and Negativity in the Communications Center, 2nd Edition (8 CDEs)
• Communications Training Officer, 6th Edition (24 CDEs)
• Disaster Operations and the Communications Center (8 CDEs)
• Emergency Medical Dispatch Manager (8 CDEs)
• Fundamentals of Tactical Dispatch (16 CDEs)
• Public Safety Telecommunicator 1, 7th Edition (40 CDEs)

Beginning on January 11

• Comprehensive Quality (16 CDEs)
• Law Enforcement Communications (32 CDEs)
• Public Safety Communications Staffing & Employee Retention (8 CDEs)

Beginning on January 18

• Communications Center Supervisor, 5th Edition (24 CDEs)
• Emergency Medical Dispatch, 5th Ed., Version 4 (32 CDEs)
• Public Safety Telecommunicator 1, 7th Ed., Canada (40 CDEs)

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