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Amber Waid has been a telecommunicator for most of her adult life after being led to the field by a law enforcement officer. Coming from a daycare facility, Amber says that she thanks God daily for her job. “I have a great passion when it comes to being a telecommunicator and was shocked when the investigator told me about the job because I did not even realize being a 9-1-1 operator was a thing.” Read more
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Bob Bearss has been involved in designing RF and microwave backhaul systems for the City of San Diego public safety systems for over 18 years. In addition to his time with the City of San Diego, he designed radio communications systems for various public and private organizations. He is the lead engineer on the city’s APCO P25 project and is the engineer in charge of all FCC licensing requirements, applications and modifications. Robert is also a member of California Public-Safety Radio Association (CPRA) and has worked with the frequency advisory committee with regional frequency coordination.
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Hillsborough County, Florida
Hattie Strickland, at the time a senior telecommunicator, guided the husband of Sheila Conrad through the delivery in their Tampa home.
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KRQE News
The security dispatcher is able to perform the job with modifications, such as braille stickers and a specially designed keyboard.
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KOIN 6
Portland’s Bureau of Emergency Communications implemented the Automated Secure Alarm Protocol, which sends alarm company alarms directly to the bureau’s computer system, simplifying emergency response.
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Earn CDEs in an online course starting in January:
Beginning on January 4
Beginning on January 11
Beginning on January 18
View all upcoming courses
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